Group Travel Coordinator

Kim Luxe Travel
Charlotte, NC

About Kim Luxe Travel

Kim Luxe Travel is a bespoke travel design consultancy committed to providing exceptional value and uncompromised experiences across all budgets. We specialize in maximizing our clients' travel investment by expertly planning everything from luxury incentives and destination weddings to large budget-conscious group tours. We are committed to meticulous detail, proactive support, and delivering a seamless journey every time.

Role Summary

We are seeking a highly organized and detail-oriented Group Travel Coordinator to manage the full lifecycle of our complex group bookings. This specialist will be responsible for coordinating logistics, managing vendor contracts, and ensuring clear communication between the group leader, individual travelers, and suppliers. The ideal candidate thrives in a remote environment and possesses exceptional problem-solving and communication skills, maintaining our high standard for value-driven service .

Key Responsibilities

  • Group Logistics Management: Manage all components of group travel, including room blocks, flight manifests, contracted dining, and private transfers for groups ranging from 10 to 100+ travelers.
  • Vendor and Contract Negotiation: Communicate directly with hotels, cruise lines, airlines, and ground operators to secure optimal group rates, contracts, and concessions, maximizing value for the client's budget.
  • Financial Oversight: Monitor group payment schedules, manage room attrition deadlines, track commission statements, and process payments accurately within defined deadlines.
  • Client Relationship Support: Act as the primary liaison between the group leader and suppliers, providing professional updates, handling group reporting, and assisting with individual traveler inquiries (e.g., specific room requests, pre-trip documentation).
  • Documentation and Compliance: Ensure all group files, contracts, passenger details, and insurance documents are meticulously organized, accurate, and compliant with all travel regulations.

Qualifications

  • Demonstrated expertise in contract review, negotiation, and financial management related to group blocks.
  • Exceptional organizational skills and meticulous attention to detail; ability to manage multiple complex projects simultaneously.
  • Proficiency in travel booking software (GDS experience is a plus) and advanced skills in G Suite (Sheets/Excel) for tracking manifests and payments.
  • Must possess the ability to communicate assertively and professionally with suppliers and group leaders in a fast-paced, remote environment.

What We Offer

  • Competitive salary based on experience and performance bonuses tied to group volume.
  • Flexible, remote work environment (work from your location of choice).
  • Access to discounted and complimentary travel opportunities (FAM trips).
  • A collaborative and supportive team culture committed to Maximized Value and Uncompromised Experiences.
Posted 2025-11-14

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