Campground Guest Services Manager (CHARLOTTE)
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
front desk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
Recommended Jobs
Consulting Utility Forester
APPLY HERE: Consulting Utility Forester JOIN A TEAM THAT CARES ABOUT THE PLANET AND EACH OTHER: At Eocene Environmental Group, Inc., our mission is to protect people, power, and the planet. …
HVAC Service Technician
Join Our Team as a HVAC Service Technician Are you a skilled HVAC technician looking for a company that values your time, talent, and future? At Integrity Heating & Cooling , we believe in rew…
Onboarding Specialist 1 (Human Resources Assistant)
Onboarding Specialist 1 - Human Resources Assistant Onboarding Specialist I - Full Time - Entry Level Opportunity! Asheville, NC - North Carolina - FULL-TIME contact: recruitment@broadriverr…
Principal software engineer cloud
Job Description *This position is based onsite in Nashville, TN Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud…
Oncology Veterinary Technician Specialist, SAVES
South Asheville Veterinary Emergency & Specialty in beautiful Asheville, NC is hiring a full-time Veterinary Technician Specialist to lead the development and growth of our Oncology service! U…
Internal Controls Analyst
Requisition Number: 72131 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the d…
Warehouse Associate
We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad…
Clinical Liaison
At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and…
Math Tutor
Multiple positions are available at this location. Location: Raleigh NC These positions are for part-time in-person tutoring at our Raleigh, NC Center. ~ Strong High School Grade Math an…
Quality Manager
Are you ready to be the driving force behind world-class quality standards as a Quality Manager? In this high-impact role, you’ll champion quality by establishing and continuously improving our QMS, …