Associate Program Manager

Position Overview

The Associate Program Manager (APM) will support senior members of the FLBN PM team in execution of programs at the FLBN site. The APM typically supports PMs that handle an average load of 2-4 programs and receives coaching & guidance from Senior Program Management Leadership. They will support the FLBN PM team in the planning & delivery of programs from the point of contract signature (including the Scopes of Work / Letter of Intent / Contracts) through program closure. The APM ensures we provide services in alignment with our contracted commitment to clients and our company vision/mission (strategy and compliance). The APM engages with all areas, embracing a holistic approach to customer services / deliveries, ensuring that alignment with relevant stakeholders is in place.

Company Overview

FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof.

We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together!

Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit:

Job Description

Execution/Delivery:

• Assist with the planning and execution of programs in alignment with FLB-Program Management business case (vision, mission, SWOT/SIPOC, strategy-goals-objectives).
• Onboard with Sales Team and transition to become a liaison for program planning & execution upon notification that a Verbal Win / Letter of Intent has been confirmed by the Sales Team.
• Support PMs in engaging impacted functional areas for inputs to ensure initial draft Scope of Work (SOW) from Sales Team has elements that are complete and realistic. Ensure that the SOW is organized based on revenue-generating segments of work.
• Help ensure that financial activities & program milestones are aligned (SOW, PPS, revenue recognition milestones, change orders, invoicing/payment activities).
• Support PMs in coordinating the completion of the Contract elements (BSA-MSA, Quality Agreement, PPS, SOW).
• Support PMs to develop and maintain Master Project Plan (MPP) including accurate durations & accountabilities for all revenue-generating milestones throughout the scope of the program (contract sign, PD US/DS, AD, Tech transfer, Clinical-Commercial Mfg, QA, QC, Release, Ship deliverables, Transfer in (materials/eqpt, methods, documentation), Transfer out (materials/eqpt, methods, documentation).
• Support PM's partnership with the Sales Team to identify opportunities for additional work within the current contract.
• Support PM's partnership with functional roles who oversee planning & execution to ensure that MPP revenue generating milestones are accurately translated into functional deliverables (e.g. Planning director, QC-QA-PD-MFG readiness liaisons).
• Understand the approach and details of pricing strategy and sure that all work requested beyond the SOW/contract is covered by change orders.
• When contract is signed, assist in conducting cross-functional Program Kickoffs (Internal & Client).
• Assist in assembling program core team, educate the impacted organization about the client, the molecule(s), indication, scope of work
• Support and drive TT activities. Define risks & mitigation actions (materials, equipment, long lead times, item specs, method, etc.)

Governance / Infrastructure:

• Support PMs in organizing, leading, and facilitating cross-functional project teams for each program. Help PM create standard agendas and meeting summaries (discussion points, decisions, action-risk log). Help implement a project team meeting cadence which enables appropriate internal discussions and client engagement/communication.
• Support PMs in conducting risk management within and across programs. Ensure that MPP milestones are met. Escalate unresolved issues-risks-decisions to functional leaders and/or S&OP meetings (PM meetings) as appropriate to ensure that SLT knows the impact and potential intervention needed for resolution (including EHS-Quality Compliance, Finance, (PD), Mfg, lT/ENG).
• Support PMs in tracking and reporting program performance (financial & delivery metrics and analysis, monthly reports, quarterly and annual leadership reviews, revenue change log, etc.)
• Support PM's partnership with the Finance Team to ensure accurate & timely completion of financial transactions (revenue adjustments/recognition, change orders, invoicing, pass through); maintain a change log which captures all financial activity per program; track & report program financial performance; identify, escalate & mitigate risks associated with monthly-quarterly-annual financial performance under the direction of program management leadership.
• Attend and actively participate in all Program Management department meetings.
• Attend and actively participate in program meetings (Program Delivery, Project Teams); Ensure that appropriate escalation occurs for unresolved issues & risks from project team forums under the direction of program management leadership.
• Assist in driving team adherence to MPP milestones; monitor deliverables & ensure functional accountability; escalate to functional leaders as appropriate. Maintain and post a tracker of risks and action-who-when for functional deliverables.
• Track, report delays Escalate delays /or revenue-QI impact).

Mindset / Behaviors / Culture:

• Ongoing prioritization, risk management & decision making, conflict resolution; integrates customer requirements, contract knowledge & input from functional experts to drive execution, decision making and team ownership/accountability.
• Focused on productivity, efficiency, simplification, right first time in program delivery (meeting customer requirements, cost reduction, growing business).
• Strong verbal, written & presentation communications (one-on-one, teams/group, internal & client); effectively engages, facilitates, influences & motivates business & technical audiences.
• Business acumen - working knowledge of client drug technologies and specialties, emotional intelligence, self-awareness (navigating politically), professional, able to influence/motivate others.
• Customer focus - builds & maintains collaborative working relationships with clients and internal colleagues and stakeholders; solicits and responds to client and internal stakeholder feedback; respectful of others across functions & levels; weekly updates at minimum, "office hours" for client questions, etc.)
• Actively engaged, action-oriented, resilient, passionately neutral in leading programs & teams
• Recognizes & thanks individuals and teams for jobs well done.

Knowledge, Skills or Abilities:

• Business acumen - working knowledge of client drug technologies and specialties, emotional intelligence, self-awareness {navigating politically), professional, able to influence/motivate others
• Customer focused - builds and maintains collaborative working relationships with clients and internal colleagues and stakeholders; solicits and responds to client and internal stakeholder feedback; respectful of others across functions and levels; weekly updates at minimum, "office hours" for client questions, etc.)
• In-depth knowledge of biopharmaceutical manufacturing operations (DS / DP / FG) as well as CMC and regulatory aspects
• Experience with Customer Relationship Management
• Familiar with cGMP and FDA regulations
• Ability to lead, coach, develop, and motivate large cross-functional teams to achieve targeted results
• Problem solving and conflict resolution
• Knowledge of basic financial accounting
• Builds trust, respect, and collaboration across the organization
• Strong verbal and written communication skills and comfortably and clearly articulate issues across the organization
• Maintains discretion and confidentiality regarding sensitive information

Minimum Requirements:

• Bachelor's degree in science or business field with 2+ years relevant experience (e.g., Project Management, Program Management) OR Master's degree in science or business field with no previous experience

Preferred Requirements:

• Master's degree in science or business field with 2+ years of relevant experienceExperience with Project/Program Management
• Experience with Customer Relationship Management

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).