Volunteer Coordinator & Administrative Support

The Volunteer Coordinator & Administrative Support plays a key role in building relationships with community partners, engaging with donors and recipients, and expanding Food Connection's impact. This position is responsible for recruiting and retaining volunteers, managing recipient feedback, collaborating with program directors, promoting organizational diversity, recruiting board members, and supporting initiatives to grow both the volunteer and donor base.

Benefits
Living Wage Certified
Paid Time Off

Culture

Food Connection is a nonprofit organization based in Asheville, North Carolina, dedicated to easing food insecurity and reducing food waste by rescuing surplus chef-prepared food and redistributing it directly to individuals and communities in need. Founded in 2015, our mission is to ensure that high-quality, nutritious meals do not go to waste while thousands of people in Western North Carolina struggle to access food that supports their health, dignity, and stability. At the heart of our work is a deep commitment to both people and planet: we believe that nourishing our communities and protecting our environment are inseparable goals that guide every aspect of our mission.

Responsibilities

Volunteer Engagement & Coordination

• Recruit volunteers from diverse backgrounds and conduct orientations and training to ensure understanding of the mission, policies, and roles.
• Maintain volunteer records, track hours and engagement, and keep profiles updated with partner agencies (e.g., United Way Hands On).
• Schedule and coordinate volunteer shifts, updating names on the organizational calendar and daily whiteboard; provide coverage when volunteers cancel or no-show.
• Foster a positive, supportive, and inclusive environment, addressing concerns and collecting feedback.
• Work with Program Managers and Leadership Team to identify volunteer needs, internship opportunities, and field volunteers for fundraising events.
• Monitor and evaluate volunteer programs through field checks, surveys, and ongoing feedback, offering recommendations for improvement.
• Organize recognition efforts, including volunteer spotlights, the annual Volunteer Appreciation Party, and quarterly e-newsletters with updates and opportunities.
• Represent the organization at community tabling events to share the mission and recruit volunteers.
• Manage FC merchandise inventory (t-shirts, sweatshirts).
• Participate in food pickups as needed.
• Participate in continuing education/training with approval from the Executive Director.

Administrative Support

• Maintain the organizational calendar, including conference room bookings, staff meetings, and volunteer schedules.
• Assist with coordinating internal and external meetings and events.
• Keep shared office spaces organized; order and restock supplies.
• Update and maintain digital and printed forms; assist with printing, laminating, and organizing materials for staff and programs.
• Support simple updates to templates, forms, or social media materials.
• Provide general administrative support and assist with event logistics as needed.

Requirements
Authorized to work in the US without sponsorship
Valid Driver's License
Reliable transportation across Buncombe County
Physical ability to lift/carry up to 30lbs.
Knowledge in: Ability to effectively utilize Microsoft, Google Suite, or similar systems
Knowledge in: Experience with Volunteer Management Software or CRM systems
Equal Opportunity Employer
Food Connection provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #cmh9cenz6dwwq0inp72cluj24