Fintech Customer Support Representative (Wilmington)
- Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
- Deliver excellent service by actively listening and helping callers uncover the best solution.
- Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
- Financial Services support experience is preferred but not required.
- Quiet and secure workspace to manage a consistent flow of calls.
- NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM ).
- High School diploma or equivalent.
- Background check and drug test required.
- Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
- Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).
Recommended Jobs
Machine Vision Engineer
Requisition Number: 73506 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials sci…
Project Engineer
Job Title-Project Engineer Location- Pineville, NC Job Duties and Responsibilities: ~Present and justify the project (i.e.: various modifications and installations of production equipment for plant…
Manufacturing Support Associate 2, Drug Product
Position Overview The Manufacturing Support Associate 2 provides reliable support to the Drug Product Manufacturing operation during the establishment of the facility and processes. This position …
Physical Therapy Assistant
Physical Therapist Assistant/PTA Join us at our state-of-the-art facility where strength meets resilience. Our facility offers inpatient and outpatient therapy in an inspiring environment to ensur…
FMV/Imagery Analyst - Senior - TS/SCI - Fort Bragg, NC
Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, tra…
Early Morning Stock Associate
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth…
Digital Marketing Specialist
Topsider Homes is the designer and fabricator of high-end custom timber frame post & beam homes, sold and shipped worldwide since 1968. The company seeks an individual to conceive, execute and manage…
Commercial HVAC Sales Representative (Charlotte)
Transportation Engineer/ Hybrid/ 401K -Match/ Great Benefits This Jobot Job is hosted by: Haley Lucas Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.…
Field Marketing Specialist
The Field Marketing Specialist (FMS) is responsible for supporting the local awareness and adoption of Coloplast products through the deployment and execution of the Coloplast Guided Support Programs…
Sr. Salesforce Developer
Requisition Number: 71796 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths o…