Technical Operations Manager

Are you an experienced Technical Operations Manager ready to lead a high-precision repair operation? This role oversees the entire spindle service lifecycle -from disassembly and diagnostics through machining, reassembly, testing, and delivery-while managing technical teams and maintaining rigorous quality and performance standards.

This position combines manufacturing operations leadership , CNC spindle repair and assembly expertise , and customer-focused execution in a fast-paced, service-driven environment.

Key Responsibilities

Manufacturing & Operations Management

• Plan and manage daily spindle repair operations, production schedules, and workflow across the repair facility

• Ensure efficient execution, quality output, and on-time delivery

Team Leadership & Workforce Development

• Hire, train, and lead technicians, machinists, and engineers specializing in electro-mechanical spindle repair

• Foster a culture of safety, accountability, and continuous improvement

Quality & ISO Compliance

• Implement and maintain quality control processes

• Review design specifications, root-cause failure data, and corrective actions

• Ensure compliance with ISO and related quality standards

Customer & Cross-Functional Collaboration

• Partner with sales, customer service, engineering, and purchasing to develop service quotes and manage timelines

• Communicate repair and rebuild progress clearly to customers

Process Improvement & Cost Control

• Identify operational bottlenecks and drive continuous improvement initiatives

• Manage inventory for service components, motor rewinds, and close-tolerance machined parts

• Support repair programs and development prototypes

Technical Oversight

• Provide technical leadership on spindle failures involving bearings, shafts, motors, sensors, and electrical systems

• Determine repair versus rebuild strategies and oversee corrective actions

Required Skills & Experience

CNC & Spindle Repair Expertise

• Strong knowledge of CNC spindles, industrial machinery, electro-mechanical systems, sensors, and precision machining

Operations Leadership

• Proven experience managing manufacturing, repair, or service operations in a technical, customer-facing environment

Diagnostics & Problem Solving

• Ability to troubleshoot complex spindle and motor failures and implement reliable repair and rebuild solutions

Communication & Leadership

• Excellent communication skills with experience working across management, engineering, sales, purchasing, skilled trades, and end customers

Why This Opportunity

• On-site leadership role in a high-precision manufacturing and repair environment

• Exposure to advanced CNC spindle and automated manufacturing technologies

• Opportunity to lead and develop a skilled technical workforce

• Stable, growing operation supporting critical manufacturing and automation industries