National Account Manager - Farm & Hardware Channel (U.S. & Canada)

National Account Manager – Farm & Hardware Channel (U.S. & Canada)

Location: Charlotte, NC (Hybrid: 3 days onsite / 2 days remote)

Schleich USA, Inc., a trusted global toy brand, is seeking a results-driven and proactive National Account Manager (NAM) to support and grow our Farm & Hardware (F&H) Channel. This newly created role will build on existing channel success by identifying new business opportunities, strengthening customer relationships, and driving profitable growth across U.S. and Canadian accounts.

Reporting to the Director of Sales, the NAM will collaborate closely with the Marketing, Planning, Analytics, and Order Management teams to build cohesive go-to-market strategies, analyze consumer sales, improve productivity, and brand footprint, and manage day-to-day account execution.

Key Responsibilities

• Own and grow assigned U.S. and Canadian accounts within the Farm & Hardware channel, delivering profitable, sustainable growth.
• Identify, develop, and execute new and existing business opportunities, from concept through sell-in and in-store execution.
• Lead strategic joint business planning, including assortment strategy, pricing, promotions, and merchandising initiatives.
• Develop and manage annual account plans and forecasts; track performance monthly and proactively address gaps.
• Partner cross-functionally with Marketing, Planning, Analytics, and Order Management to ensure aligned strategies and flawless execution.
• Analyze consumer sales, inventory, and productivity metrics to inform recommendations and optimize brand footprint.
• Communicate demand changes and promotional activity to Demand & Supply Planning and Operations to support accurate forecasting and service levels.
• Manage day-to-day account maintenance, including order flow, issue resolution, and internal coordination.
• Serve as the primary customer contact and internal advocate, balancing customer needs with company objectives.

Qualifications

• 10+ years of sales experience, including 5+ years managing HQ-level CPG accounts.
• Experience in the farm, hardware, or DIY channel preferred (e.g., Tractor Supply Co., Rural King, Lowe’s)
• Ability to translate strategy into execution through sound business planning.

The ideal candidate is an analytical, customer-first business partner who understands account levers, takes ownership of challenges, and collaborates effectively across teams.

Why Schleich?
We offer a competitive benefits package including 6+ weeks of paid time off; FREE medical, dental, and vision insurance for employees and dependents; 401(k); parental leave; life and AD&D insurance; tuition reimbursement; professional development; employee discounts; and a casual, collaborative office environment. Join an international toy company with 90 years of heritage, sold in over 70 countries and loved by children and collectors alike.

Schleich is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.