Care Manager

Bring Your Passion.

If you thrive on delivering personalized care and interacting with members as a whole person , then this is the role for you!

As a Care Manager, you will be responsible for proactively engaging with high-risk members, particularly those with behavioral health challenges, and supporting the members’ whole-person health. As a core part of the Care Management team, you will assess, evaluate, and coordinate member's physical, behavioral, and support needs, to identify and help resolve any barriers that hinder effective care.

The Care Manager is responsible for proactively engaging with high-risk members, and coordinating and supporting the members’ whole-person health. This includes, but is not limited to, the assessment and development/updating of member Individualized Service Plans, managing medications, and providing the self-management tools beyond the counseling and guidance typically provided during visits with their providers. As a core component of the Care Management team, the Care Manager facilitates communication between different providers in the advocacy of members, often being in contact with multiple doctors, nurses, and specialists to best coordinate the directives of each provider into a seamless plan for the member.

• Monitor members (in person and by telephone) for changes in clinical symptoms and treatment side effects or complications;
• Evaluate findings and assist members/families in developing an Individualized Service Plan (ISP) with appropriate goals;
• Support and closely coordinate whole-person health care with the member’s primary care provider and other treating health providers.
• Provide or facilitate resources internally or in the community for members/families, and make referrals and provide follow-up as appropriate (e.g., social services such as housing assistance, vocational rehabilitation, substance use treatment);
• Ensure all treating providers involved in the member’s care are up to date on the latest test results and information.

• Starting Salary Range: $51,993
• commensurate with education and experience

Eligible candidates must have a minimum bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human service area.

The Care Manager is a hybrid working position and will include a combination of office, home and community based work.

Build Your Purpose.

Position Description:

• Monitor members (in person and by telephone) for changes in clinical symptoms and treatment side effects or complications
• Evaluate findings and assist members/families in developing a Care Plan with appropriate goals
• Support and closely coordinate whole-person health care with the member’s primary care provider and other treating health providers
• Provide or facilitate resources internally or in the community for members/families, and make referrals and provide follow-up as appropriate (e.g., social services such as housing assistance, vocational rehabilitation, substance use treatment)
• Ensure all treating providers involved in the member’s care are up to date on the latest test results and information.

**This position serves Cherokee/Graham/Swain Counties**

• A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human service area, or
• Licensure as a registered nurse (RN)
• A valid and active Driver's License in NC

Grow with Us.

Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work.

Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Educational Assistance (your position, date of hire and years of service determine your eligibility)

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic.

We believe it’s important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at [email protected].

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

EEO is the Law

EEO Supplement

E-Verify

Family Medical Leave

Pay Transparency

ncgCARE and all partner affiliates maintain a drug-free workplace.