Guest And Operations Associate

CRÈME + HONEY® WAX SALON is in Fayetteville, NC, located at 2625 Raeford Rd. We are looking for one guest and operations associate to add to our team.

 

Pay Rate: $9.50-11/hour

Hours: Part Time, Evenings, Weekends all day

Here’s some info about our ideal candidate:

 

-self-driven, motivated, energetic and reliable

-confident and learns quickly with strong mental math skills

-has a professional and friendly presence and values providing a premier level of customer service

-capable of thriving in a fast-paced, multitasking work environment with efficiency and accuracy

-possesses a high level of reliability and enjoys being at work

-availability on evenings, afternoons and mornings, and consistent weekends to include Fridays, Saturdays and Sundays*

-general flexibility with availability and openness to schedule changes*

 

Job responsibilities include but are not limited to:

 

-greeting customers in a professional and friendly manner

-checking guests in and out efficiently and accurately

-asking clients important health questions and communicating important info about salon policies and appointments

-remembering patrons by face and name

-committing details about customers to memory

-answering client questions about services

-answering phone calls throughout the day 

-scheduling appointments efficiently and accurately

-helping maintain the cleanliness and appearance of the salon

-vacuuming, sweeping, mopping and cleaning the restroom

-organizing and managing receipts

-running errands

-managing and unpacking inventory

-creating social media content

Additional and important qualities we’re seeking:

 

-availability on evenings and consistent weekends to include Fridays, Saturdays and Sundays*

-general flexibility with availability and openness to schedule changes*

-ability to multitask, remember many details and work under pressure

-ability to stay focused, self-govern and work autonomously

-meticulous and professional appearance and hygiene

-ability to maintain confidential and private information

-professional and friendly

-ability to deescalate tension or conflict

-enthusiastic

-energetic

-team player

 

Education: High school or equivalent

Experience: 1 year of phone contact center experience, 1 year of receptionist experience and 1 year of customer service experience preferred

Job Type: Part Time

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