Plumbing Service Manager (Winston-Salem)

PF Plumbing
Winston Salem, NC
Plumbing Service Manager

Winston-Salem, NC

Introduction

Join PF Plumbing — the number one plumbing company in Winston-Salem, NC — as our Service Manager . This leadership role oversees daily operations of our service department, drives performance, ensures exceptional customer satisfaction, and develops our plumbing team into top-tier professionals.

This is a high-impact leadership role for someone who thrives in accountability, operational excellence, and building winning teams.

Key Responsibilities

Lead and oversee daily operations of the plumbing service departmentManage, coach, and develop plumbing technicians and support staffOversee and manage the service warehouse team, including inventory control, purchasing, truck stock management, and warehouse operationsCoordinate with Call Center Manager to oversee scheduling and dispatch to maximize efficiency and revenueDrive performance metrics including revenue per tech, close rate, and customer satisfactionEnsure compliance with plumbing codes, safety standards, and company policiesMonitor inventory, tools, equipment, and fleet readinessOversee budgeting, forecasting, and departmental financial performanceResolve escalated customer concerns professionally and promptlyCollaborate with marketing and sales teams to grow service demandImplement training programs and performance improvement plansTrack KPIs and analyze service metrics to drive continuous improvementMaintain vendor and supplier relationships Utilities License and the Limited Electrical Permit

Required Qualifications

Minimum 10 years plumbing experienceMinimum 5 years in a supervisory or management roleValid plumbing license (utility license preferred – pending confirmation)Strong knowledge of plumbing codes and safety regulationsExperience managing budgets and departmental P&LStrong leadership, accountability, and team development skillsValid driver’s license

Highly Preferred

Nexstar experience Preferred but not required

HVAC experience is a plus but not required

Compensation & Benefits

We offer a competitive compensation package including:

Company vehicle401(k) with company matchingHealth insuranceDental insuranceVision insuranceSupplemental insurance optionsCompany-paid life insurance policyPaid time off

Compensation details: 85000-95000 Yearly Salary

PIcc4a3faa8524-38003-39688908

Posted 2026-02-25

Recommended Jobs

Dermatologist Opportunity - Academic Division - Greenville, North Carolina

Commonwealth Medical Services
Greenville, NC

Dermatologist Opportunity – Academic Division A growing academic medical center in Greenville, North Carolina is seeking a board eligible or board-certified Dermatologist to join an established …

View Details
Posted 2026-01-14

Physician - Internal Medicine

Palm Careers
Davidson, NC

Palm Health Resources is hiring multiple Internal Medicine or Family Medicine Physicians for a fantastic thriving Hospitalist group located just North of Charlotte, NC. This area is the perfect for y…

View Details
Posted 2026-01-24

Licensed Clinical Social Worker

Lincoln Community Health Center
Durham, NC

IMPORTANT NOTICE REGARDING MANDATORY COVID-19 VACCINATION: Due to the surge in COVID-19 cases related to the Delta variant (and possibly other strains), increased hospitalization and ICU utilization…

View Details
Posted 2025-08-12

Athletic Design Professional

LaBella Associates
Charlotte, NC

LaBella Associates is a multi-discipline firm that is focused on projects in and around the communities in which we live. Headquartered in Rochester, additional offices in the northeast as well as th…

View Details
Posted 2025-11-12

Cloud DevOps Engineer

General Dynamics Information Technology
Fort Bragg, NC

Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the glob…

View Details
Posted 2026-02-25

Customer Service Representative

Dawson's Electric & Air
Raleigh, NC

Your Peace of Mind is our Priority Dawson's Electric & Air | Your Peace of Mind is Our Priority At Dawson's Electric & Air, we go beyond simply providing a job; we create a place where peace of …

View Details
Posted 2025-07-30

Daytime Cleaner

Planet Fitness
Raleigh, NC

3121 Leland Drive Raleigh, NC 27616 Planet Fitness is now looking of for a experienced person to keep our facility clean.  Looking for someone who is upbeat and eager to do a great job in a fun w…

View Details
Posted 2025-11-09

Administrative Assistant - Work from Home Position

Top Level Promotions
Asheville, NC

Work from Home Data Entry & Office Administration – Flexible Online Role About the Job We are seeking organized and motivated individuals in Asheville, North Carolina, USA, for an entry-l…

View Details
Posted 2026-01-09

Clinical Psychologist (Prison Setting) - Raleigh, NC

AB Staffing Solutions
Raleigh, NC

Clinical Psychologist (Prison Setting) – Raleigh, NC | $80/hr | 1099 Contract | On-Site  Location: Raleigh, NC Schedule: 40 hrs/week on-site (not remote) Compensation: $80/hr (1099) E…

View Details
Posted 2025-12-11

Engineer, Electrical/Electronic III (CONTINGENT)

Centurum
Fayetteville, NC

Duties and Responsibilities USSOCOM programs which include Satellite Deployable Node (SDN) Family of Systems (FoS) and Naval Expeditionary Combat Command (NECC) Expeditionary Deployable Node (EDN)…

View Details
Posted 2026-01-27