Administrative Support Assoc

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Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Position Summary Information Classification Title Administrative Support Associate-OSP Working Title Administrative Support Assoc Working Location (City, State) Boone, NC Job Category 6 Position Number 089511 Department Health Services - 320000 Description of University Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. Minimum Qualifications Graduation from high school; or an equivalent combination of education and experience. Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions. Diplomas or degrees must be received from appropriately accredited institutions. License/Certification Required Essential Job Functions Serve as part of the administrative team. Register students, maintain and reply to medical record requests, maintain and reply to immunizations queries, represent the student health service at student orientation and events, and in general interface with student, faculty and staff with questions related to the SHS. Work closely with providers, clinical and other SHS staff to ensure an efficient operation and optimal student experience. Knowledge, Skills, & Abilities Required for this Position Maintain the Medical Records Departmental immunization program; participates in all the student orientation programs. Serves as a part of the administrative team in registering students, making referrals and appointments as needed. Preferred Qualifications High School Diploma, computer skills and good data entry skills. Versed in medical terminology is essential. Previous employment in and around medical activities would be helpful and beneficial to the employee as well as to the employer. No license or certification is required for this position. Type of Position Permanent Full-Time Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours The normal work schedule for this employee is 7:30 a.m. to 4:30 p.m., Monday through Friday. Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff Yes Physical Demands of Position Physical effort includes a great deal of walking during the day. Overall Competency Level Journey Salary Grade Equivalency Salary Range Anticipated Hiring Range $34,368 - $36,177 Required Functional Competencies to Successfully Perform Job Duties. Communication-Verbal: Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings and events. Information/Records Administration: Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data. Pay will be commensurate with applicant competencies, budget, equity and market considerations. Posting Details Information Posting Date 11/28/2025 Closing Date 12/06/2025 Competency Level Statement Management will only consider applicants who meet the required competencies. Special Instructions to Applicants Please attach required documents: Cover letter Resume Please provide required minimum of 3 professional references in the application Search Chair Name Lindsay Story Search Chair Email [email protected] Applicant Pool Preference External (Post on the Web) Posting Number 201502457P Quick Link Additional Information

• AA/EEO Statement:
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation. Important Contacts: Associate Vice Chancellor of Human Resources Office of Human Resources 330 University Hall Dr. Boone, NC 28608 (828) 262-3187 [email protected] Executive Director of Access & Equity (ADA/504 Coordinator, EEO Officer, & Title IX Coordinator) Office of Access & Equity 123 IG Greer Hall Boone, NC 28608 (828-262-2144) [email protected]
• Disability Accommodation Information:
Individuals with disabilities may request accommodations in the application process by contacting the Office of Access & Equity: Equal Opportunity at 828-262-2144 or email [email protected]
• Clery Act:
Clery Act Compliance Division of Institutional Integrity PO Box 32126 Boone, NC 28608 (828) 262-8111 [email protected]
• Diversity & Inclusion at Appalachian:
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally. We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all. We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
• Background Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
• Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.