Experienced Parts Advisor

Job Description

Job Description

Job Summary

Join a winning team at North Point Chrysler Jeep Dodge Ram as an Experienced Parts Advisor in Winston-Salem, NC. We are seeking a motivated and skilled professional with strong customer service capabilities who can excel in a fast-paced environment. In this role, you will play a vital part in supporting our service department by accurately identifying, sourcing, and supplying automotive parts. You will collaborate effectively across departments and cultivate lasting relationships with our wholesale customers. Success in this position requires energy, exceptional organizational skills, a strong work ethic, and a genuine passion for the brand. The ideal candidate thrives in a team-oriented environment and is dedicated to delivering outstanding service.

Responsibilities

• Assist customers in accurately identifying and purchasing the correct automotive parts for their vehicles.
• Deliver exceptional customer service by promptly and precisely fulfilling parts orders.
• Respond to customer inquiries regarding part availability, pricing, and compatibility with professionalism and clarity.
• Maintain accurate and thorough documentation of all transactions, including invoices and purchase orders.
• Coordinate closely with the service department to ensure timely and efficient delivery of parts.
• Utilize strong communication skills to build and maintain positive relationships with both customers and colleagues.
• Comply with all dealership policies, including safety standards and regulatory requirements.

Requirements

• Previous experience as a Parts Advisor is preferred but not required.
• A proven history of delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as collaboratively in a dynamic, fast-paced setting.
• Proficiency with computer systems and software relevant to the role.
• Strong organizational and time management abilities.
• Detail-oriented approach with a commitment to accuracy in all tasks.

Benefits

• Facility closed on Sundays to support work-life balance.
• Comprehensive 401(K) Retirement Plan.
• Health, dental, and vision insurance options.
• Paid vacation and holidays.
• Employee discounts on products and services.
• Modern, well-equipped work environment.

About the Company

North Point Chrysler Jeep Dodge Ram is a locally owned and operated dealership dedicated to delivering exceptional automotive products and services. We pride ourselves on fostering a collaborative and supportive workplace where employees are valued and empowered to succeed. Our modern facility and commitment to customer satisfaction set us apart as a trusted leader in the Winston-Salem, NC community.