Automation Support Engineer
Frontline Automation Support Engineer – REMOTE
100% Employee-Owned | Emerson Impact Partner
Location: Remote (not available to residents of NY, CA, IL, or CO)
Employment Type: Direct-Hire (contract option available)
Schedule: Must be flexible—team provides 24/7 support across rotating shifts
About Opportunity
Our client is expanding its service capabilities and building a new, fully remote Frontline Automation Support team to provide 24/7 support for DeltaV and MES systems across the Southeast. This is a unique opportunity to join a 100% Employee-Owned organization that invests deeply in its people, encourages long-term career growth, and partners directly with Emerson, the global leader in process automation.
As a Frontline Automation Support Engineer, you’ll work in a hands-on, high-impact role supporting production for customers in industries such as Chemical, Pharmaceutical/Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper .
You’ll be responsible for keeping manufacturing operations running—remotely troubleshooting DeltaV/MES systems, supporting production teams, and helping maintain batch recipe performance and reliability.
What You’ll Do
- Provide remote automation support for DeltaV and MES systems across assigned shifts (including participation in 24/7 coverage rotation).
- Troubleshoot, modify, and optimize DeltaV and MES batch recipes to support production continuity.
- Work closely with customer operations teams to diagnose issues, minimize downtime, and ensure compliance with regulated environments.
- Document system issues, updates, and resolutions while maintaining high standards of reliability and communication.
- Collaborate with other Automation Engineers to drive improvements, share insights, and ensure consistent customer support.
Required Qualifications
- U.S. Citizen with a valid driver’s license
- Bachelor’s degree in Chemical, Electrical, Mechanical, Computer Engineering/Science
OR 3+ years’ experience as an operator in a DeltaV-controlled manufacturing environment - Strong verbal and written communication
- Ability to work independently and as part of a remote team
- Highly organized, reliable, customer-focused
- MS Office proficiency
Preferred Experience
- 1+ years of hands-on DeltaV automation experience
- Experience with additional DCS/PLC platforms
- Knowledge of ISA S88
- Background in regulated/validated manufacturing environments
- Windows Server 2016/2019 + network troubleshooting skills
Top Non-Negotiables
To be considered, candidates must clearly demonstrate:
- 2+ years of troubleshooting DeltaV and/or MES batch recipes
- Ability to work independently and own technical scopes of work
- Flexibility to work rotating schedules as part of a 24/7 support team
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