Referral Clerk

Hot Springs Health Program, Inc.
Marshall, NC

The Referral Clerk is the main link between patients, insurance companies, and other provider offices. They are responsible for coordinating and completing referrals, obtaining and arranging referral appointments, answering patient questions promptly, and tracking referrals. They establish a smooth working relationship between insurance companies and other provider offices.

Essential Job Duties:
  • Answer all calls promptly.
  • Schedule referral appointments with other provider offices and for diagnostic tests within 24 hours and fax information as needed.
  • Notify patients promptly of referral appointment time.
  • Arrange for insurance authorizations on referral appointment.
  • Notify Provider of patient’s failed appointments.
  • Reschedule appointments as needed.
  • Demonstrates good verbal, written communication, and telephone skills.
  • Track diagnostic test results.

Additional Responsibilities:

  • Adapts communication style to meet the patient’s needs.
  • Attend all required staff trainings and meetings.


Education and Experience:

  • Education: High School graduate or GED.
  • Experience: Referral Clerk experience required. Computer experience required.
  • Other: Valid NC Driver’s License, and dependable transportation.

Posted 2025-12-11

Recommended Jobs

Employee Relations Manager, Employee Relations- Ops HR

Amazon
Morrisville, NC

Description The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treat…

View Details
Posted 2025-12-10

CNA 3rd Shift - Every other weekend (Sat & Sun) - Assisted Living

Twin Lakes Community
Burlington, NC

JOB TITLE: CNA / Resident Assistant DEPARTMENT: Deacon Pointe Assisted Living REPORTS TO: Deacon Pointe Administrator and Deacon Pointe Clinical Coordinator HOURS : 3rd shift working both…

View Details
Posted 2025-11-19

IT Manager

Prime Therapeutics
Raleigh, NC

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build th…

View Details
Posted 2025-12-05

Lead Rotating Parts Design Resident Engineer

GE Renewable Energy Power and Aviation
Wilmington, NC

Job Description Summary Activities contributing to the design and development of products, solutions and systems. Includes activities linked to technical improvement of existing products and compo…

View Details
Posted 2025-11-26

Data Support Engineer

SMBC
Charlotte, NC

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, cr…

View Details
Posted 2025-12-10

Sr. Planner

AECON
Charlotte, NC

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the …

View Details
Posted 2025-12-16

Assistant Superintendent Utility Line Work

Sanford Contractors
Sanford, NC

Team Member Expectations   Assistant Utility Superintendent – Line Work   Sanford Contractors is one of North Carolina’s most experienced providers of construction services for commercial, resi…

View Details
Posted 2025-10-31

Solution Consultant - CRM

ServiceNow, Inc.
Charlotte, NC

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market le…

View Details
Posted 2025-11-20

Associate Scientist

MedPharm
Durham, NC

Position Summary  To perform experiments, ensuring that projects are completed to plan, while complying with all quality and safety regulations. Assist with study plan writing, data analysis and in…

View Details
Posted 2025-10-21

Registered Nurse (RN) - Mental Health

WakeMed Health & Hospitals
Raleigh, NC

Overview: The Clinical Nurse is responsible for providing total comprehensive nursing to patients and their families through the implementation of a plan of care. The plan is based upon the patient's …

View Details
Posted 2025-12-09