Tow driver

Job Description

Job Description

Location

Indepence, Charlotte, NC 28270

Full job description

Caribbean Towing and Recovery is seeking drivers who have a passion for the roadside service industry, who maintain a positive attitude, are highly motivated, take pride in doing their work to the best of their abilities at all times, are able to efficiently work as an individual in a fast paced industry, thrive in an outdoor environment, enjoy being part of a team and on the go, and most importantly... love helping and serving other people in our community!

If this describes you and you meet the requirements listed below, send us your resume for consideration. Resumes must include a minimum of (1) valid reference to a previous tow truck company in which you were employed for a minimum of (1) year as a tow truck driver/operator in order to qualify.

Job Description:

Employment as a Tow Truck Driver/Operator requires you to use a Tow Truck Vehicle & Equipment to transport vehicles from one location to another location (generally a repair garage), or to recover vehicles which are no longer on a driveable surface without causing damages to the vehicles. Our towing services are generally provided through a roadside assistance motor club. Vehicles are often towed in the case of breakdowns or collisions or may be impounded for legal reasons.

In addition to transporting vehicles, our tow truck drivers must maintain constant correspondence with the dispatchers and keep them updated with each job's progress, as well as keeping members who are waiting updated on the estimated time of arrivals. Must also be able to proficiently fill out daily logs and turn it in by the end of each shift. Must always possess a smartphone with service in order to contact the members who are waiting and utilize our dispatch app that you will receive our digital dispatches through and digitally upload photos and required information to for every tow service.

Responsibilities and Duties

• Check tow truck & equipment and report any need of repair or replacement
• Safely maintain and operate tow truck & equipment assuring good operating condition of all company owned vehicles & equipment
• Must always possess a smart phone with service capable of running our dispatch app
• Correspond with dispatchers and respond to service calls in a timely, efficient, and safe manner
• Provide excellent customer service to all roadside assistance members and always maintain a professional appearance
• Inform dispatchers of unusual traffic or road conditions
• Communicate unsafe or possible damaging situations to dispatchers in order to help prevents accidents and damages to vehicles
• Immediately report accidents, injuries, traffic citations or warnings, and medical and mechanical problems to dispatchers
• Maintain daily log of all service calls completed
• Load and unload vehicles safely and free of damage

Qualifications and Skills

• Must have a valid driver's license
• Must have a clean driving record
• Must be able to pass both a criminal background check and a drug test (No felony convictions or DUI/DWI convictions within the past 7 years)
• Must always have smart phone with service capable of downloading and running our dispatch app
• Minimum of (1) year experience with another towing company as a tow truck driver/operator
• Ability to maintain a professional attitude and appearance
• Posses active listening and problem solving skills
• Utilize basic organization and math skills
• Flexible to work weekends (OFF Sundays + 1 Week Day)

Job Type: Full-time

Pay: $14-16 per per hour

Expected hours: 12 hour shifts

Schedule:

• Day shift
• Night shift

Supplemental pay types:

• Commission pay
• Tips

Application Question(s):

• Do you have a clean driving record?
• Do you have any felony convictions or DUI/DWI convictions within the past 10 years?
• Do you have a smart phone with service capable of running our dispatch app + a travel charger?

Experience:

• Loading & Unloading Disabled Vehicles: 2 years (Required)
• Towing with a Wheel Lift/Wrecker: 2 years (Preferred)
• Towing with a Flatbed/Rollback: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person