Floor Manager

Job Title: Restaurant Floor Manager

Location: Julep Contemporary Kitchen

Job Description:

As the Floor Manager at Julep Contemporary Kitchen, you will play a vital role in ensuring a seamless dining experience for our guests while supporting our staff and maintaining high operational standards. You will oversee the daily operations of the restaurant floor, manage front-of-house staff, and ensure that our guests receive exceptional service in a warm and inviting atmosphere.

Key Responsibilities:

1. Guest Experience:

• Greet and interact with guests to ensure satisfaction.
• Address and resolve any customer complaints or concerns promptly.
• Monitor the dining room to ensure a positive atmosphere.

1. Staff Management:

• Supervise, train, and mentor front-of-house staff, including servers and hosts.
• Schedule staff shifts and manage labor costs effectively.
• Conduct performance evaluations and provide feedback for improvement.

1. Operational Oversight:

• Ensure compliance with health and safety regulations and restaurant policies.
• Oversee the setup and cleanliness of the dining area.
• Assist in inventory management and ordering supplies as needed.

1. Sales and Revenue:

• Collaborate with the management team to develop and implement sales strategies.
• Monitor sales trends and adjust operations to maximize revenue.

1. Team Collaboration:

• Work closely with the kitchen staff to ensure timely and accurate food service.
• Communicate effectively with the management team to address any operational issues.

1. Administrative Duties:

• Assist with daily financial reporting and cash handling.
• Help with marketing initiatives and promotions to enhance customer engagement.

Qualifications:

• Previous experience in restaurant management or supervisory role.
• Strong leadership and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of food and beverage service standards.
• Proficient in POS systems and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as needed.

What We Offer:

• Competitive salary.
• Opportunities for career advancement.
• A dynamic and collaborative work environment.
• Employee discounts and perks.

Join us at Julep Contemporary Kitchen, where we celebrate creativity, flavor, and exceptional service. If you are passionate about hospitality and have a knack for managing teams, we’d love to hear from you!

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