Commercial Kitchen & HVACR Field Service Specialist

Job Description

Job Description

Shape the uptime of an entire restaurant network

Picture your day: you start with a prioritized route across a defined local market, step into the back-of-house at a busy quick-service restaurant, and keep critical equipment humming. You diagnose issues fast, swap or repair components with confidence, and leave operators assured their kitchens are ready for the rush. All with the backing of a best-in-class service network and dedicated technical support.

This role supports Chick-fil-A restaurants exclusively, combining autonomy in the field with the training, tools, and operational muscle of Colliers. If solving complex problems and owning outcomes motivates you, you’ll thrive here.

What you’ll take on

• Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment.
• Service hot-side cooking equipment, sealed-system refrigeration, specialty foodservice gear, and base-building HVAC systems.
• Meet service level agreements while responding to Operator requests across your local market.
• Work on brands such as Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, and Garland Grill.
• Collaborate with manufacturers for diagnostic insight and parts identification; consult the Chick-fil-A Technical Assistance Team while onsite.
• Install ordered parts accurately and professionally; verify operation to performance standards.
• Document work orders, time, receipts, and truck stock promptly and precisely.
• Keep your service vehicle organized and stocked; maintain tools and parts inventory.
• Support periodic on-call emergency response during non-standard hours.
• Follow safe work practices and accident prevention procedures at all times.
• Participate in continuous OEM training and certification programs; engage suppliers and partners within the service network.
• Maintain productivity in line with company standards.

What you bring

• Technical trade school training and/or substantial hands-on experience.
• 5+ years of relevant trade experience (or equivalent).
• Expertise in one or more of: sealed refrigeration/HVAC systems, electrical, mechanical, process controls, hot-side cooking equipment, or mechanical power transmission.
• Background servicing kitchen equipment, facilities, or construction systems.
• EPA Universal Certification.
• Valid driver’s license, proof of insurance, and an MVR that supports safe operation of company vehicles.
• Ability to read diagrams/schematics and use Microsoft Word, Excel, and mobile service applications.
• Strong mechanical aptitude, diagnostic mindset, and clear communication skills.
• Self-starter who works independently with a positive, service-first approach.

Travel and schedule

• 100% travel within a defined local market.
• Limited overnight travel, primarily for onboarding and training.

Physical work environment

• Work extended periods during emergency or priority situations (including overtime).
• Lift, carry, push, or pull up to 50 pounds.
• Climb ladders and stairs up to two stories (ladder safety training provided; roof access ladders onsite; van transport of large ladders is atypical).
• Frequent bending, twisting, kneeling, crouching, and crawling.
• Extended standing and walking on even and uneven surfaces.
• Frequent use of arms, wrists, and hands to operate tools and machinery.
• Work indoors and outdoors in varying weather conditions.

Tools and tech you’ll use

• HVAC Systems
• Refrigeration/Cooling Systems

Proficiencies that set you up for success

• HVAC/R Systems
• Electrical Troubleshooting
• Environmental Protection Agency (EPA) Certification
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair
• Maintenance and Repair Skills
• Equipment Diagnostics & Troubleshooting

Benefits and how to apply

We offer competitive compensation and a comprehensive benefits package including health care coverage, paid time off, and 401(k). Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Our commitments

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [email protected] for assistance.