Inside Sales Representative

Job Summary

Introduce and sell products/services to new and existing customer accounts. Maintain all aspects of assigned accounts including but not limited to setting account specifics, processing orders/samples, conducting product training, and resolving any customer concerns. Work with other sales representatives, customer service and management.

Responsibilities

• Research, obtain, and nurture new customer leads

• Develop weekly reports on opportunities & projects to be distributed to Inside Sales Manager

• Manage all aspects of assigned accounts

• Process orders, samples, and assist with customer inquiries via phone and email

• Assist in call queues

• Perform other duties, projects, and tasks assigned by Inside Sales Manager

• Be very knowledgeable about Versatrim and competitive products

• Assist with qualification of new customers

• Schedule & Conduct meetings/presentations with assigned accounts as needed

• Log all sales activities in Salesforce and update account information regularly

• Develop strong, ongoing relationships with coworkers and customers

• Meet and/or exceed sales quotas and all other key performance indicators

• Coordinate with other departments to optimize sales efforts

• Assist with off-site training or shows as needed (expenses paid)

• Cross train to assist with all customers as needed

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Important Attributes

• Self-Motivated

• Detail Oriented

• Customer service Oriented

• Ability to think strategically and creatively

• Ability to follow directions

Skills / Abilities

• Experience in flooring/trim sales or building products sales preferred

• Experience in account management/development

• Commitment to excellent customer service

• Solid written and verbal communication skills

• Competency in Microsoft applications including Word, Excel, and Outlook

• Ability to work comfortably in a fast-paced environment

• Ability to learn new processes and positions to assist in other departments as needed

• Relationship building skills

Requirements

• HS Diploma or equivalent

• Reliable transportation

• Must be 18 years of age or older

• Must be legally authorized to work within the US

• Prior sales experience is a plus

Compensation

• Employer paid life insurance and short disability.

• Paid training

• Competitive Health/Dental/Vision/Critical Illness

• 401(K) matching

• Paid Time Off (PTO)

• Paid Holidays

• Flexible Spending account

• Referral bonus