Front office clerical position

Front office clerical position Location Concord, NC :

CLERICAL ASSISTANT

Non-Exempt General Definition of Work Performs skilled administrative support work maintaining school security, providing administrative support to school staff, receiving and processing incoming calls and visitors, preparing and maintaining manual and computerized files and records, preparing reports, and related work as apparent or assigned. Work is performed under the limited supervision of the Principal and Department Director. Qualification Requirements Associates/Technical degree, 48 hours of college coursework, or 5 years of experience in the field.

Knowledge, Skills and Abilities • General knowledge of standard office practices, procedures, equipment and office assistance

techniques.

• General knowledge of business English, spelling and arithmetic.
• General knowledge of district and departmental programs and policies and terminology.
• General computer knowledge required; preferred experience with Microsoft Office 2000 and

educational applications.

• Ability to meet the public effectively.
• Ability to read and understand moderately detailed policies, procedures and job related materials.
• Ability to type and transcribe dictation accurately and at a reasonable rate of speed.
• Ability to make arithmetical calculations.
• Ability to express ideas clearly and accurately orally and in writing.
• Ability to operate standard office equipment and related hardware and software.
• Ability to learn specialized equipment and software based on district needs.
• Ability to follow oral and written directions.
• Ability to establish and maintain effective working relationships with associates, students, parents

and the general public. Salary Grade 58 Reports to Principal/Department Director Essential Functions

• Acts as receptionist; greets visitors; answers telephone; provides information; forwards calls to

appropriate party.

• Receives, prepares and maintains records and files.
• Receives and coordinates service and facility requests.
• Receives, processes and distributes incoming and outgoing mail and material; maintains mailing

lists, files and indexes.

• Assists, students, parents and staff with the completion of standardized records or documents.
• Directs visitors to appropriate party.
• Monitors visitors and volunteers entering building or department offices.
• Collects and prepares data for records and reports.
• Types a variety of documents including correspondence, forms, reports, purchase orders, etc.
• Enters a variety of data into computer; verifies statistical and other records for accuracy and

completeness.

CLERICAL ASSISTANT

• Copies, binds and distributes reports and booklets.
• Makes arithmetical calculations when requesting supplies and materials.
• Enters and retrieves sensitive and restricted information into computer system.
• May perform the duties of health aide when required.
• Operates a variety of standard office equipment; performs light maintenance on office equipment

to aide staff.

• Performs other related tasks as required.

Physical Requirements

• This work requires the occasional exertion of up to 10 pounds of force; work regularly requires

sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting.

• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken

word.

• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data, operating machines and

observing general surroundings and activities.

• Work occasionally requires exposure to bloodborne pathogens and may be required to wear

specialized personal protective equipment.

• Work is generally in a moderately noisy location (e.g. business office, light traffic.

Disclaimer The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.