Communications Coordinator

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Communications Coordinator

Marbles Kids Museum is a vibrant, nonprofit children’s museum and IMAX Theatre located in the heart of downtown Raleigh. Marbles has been sparking imagination, discovery, and learning through play since opening its doors in 2007. Marbles’ serves a diverse population of families, school groups, and community organizations through award-winning play-based exhibits, summer camps, IMAX documentaries, feature movies, and special events year-round. Today Marbles ranks among the top family destinations in North Carolina providing learning experiences for children with creative programs, and larger-than-life movies.

The Opportunity

Are you a storyteller ready to use your skills to make meaningful community impact? The Communications Coordinator is a creative and strategic communicator with a passion for storytelling and digital engagement. The role is a key contributor in the development of strategic communications that drive visitation, program participation and philanthropic giving to support the Marbles' mission. The role focuses on managing social media platforms, producing compelling content, creating email campaigns and building influencer and media partnerships to expand reach and impact.

Job Responsibilities

• Manage and grow Marbles’ social media presence through strategic planning, consistent posting, community engagement and analytics reporting.
• Create compelling multimedia content (email & post copy, video, photography, graphics) that aligns with Marbles’ voice, tone and campaign goals, and assist in developing concepts and scripts for mission-focused video content.
• Develop and manage influencer and partner marketing initiatives to expand reach and engagement.
• Assist with media relations, including drafting press releases, pitching stories, coordinating media requests, and building relationships with local/regional media.
• Support website content updates, ensuring accuracy, timely publishing of new information, and revising web pages to be more functional for visitors.
• Ensure that all messaging presents a clear, unified, and positive image for the organization and brand.
• Collaborate with the Marketing Coordinator in creating effective, consistent copy for social, website and emails. Work closely with graphic designers for creative needs.
• Communicate mission moments and strategic plans, including but not limited to organizational milestones, new exhibits, initiatives, programs, events, and community outreach, collaborating with external production partners as needed.
• Measure and analyze communication methods and create reports to share with the VP, Marketing & Sales, board of directors and internal team.
• Promote and capture content at Marbles’ special events, select programming and functions and share across social platforms.
• Work collaboratively across teams to ensure that communication needs are being met and lead a biweekly communications meeting with various teams.
• Update business hours and maintain Google My Business and other platforms.
• Perform all other duties assigned by the supervisor.

Supervisory Responsibilities

• Train and supervise interns and work-study students that are assigned to the marketing team.
• Conduct post-work evaluations for work-study students and interns.

Ideal Experience and Skills

• Bachelor’s degree in communications, public relations, marketing, or related field highly preferred
• 3-5 years of related work experience preferred.
• Excellent creative verbal and written communication skills.
• Proficient in Microsoft Office Suite.
• Experience with Adobe Creative Suite
• Experience with video editing software (e.g., CapCut, Premiere) to produce engaging content.
• Knowledge of the inner workings of social media and email platforms.
• Ability to manage and prioritize multiple project deliverables to meet deadlines.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively as a member of a team.

Work Environment

• 95% indoors.
• Occasional evenings and weekend shifts are required to support busy operations and events.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Role requires walking, standing, stooping, and bending.

Benefits

• Medical, dental, vision insurance
• Health Savings and flexible spending accounts
• Life and AD&D insurance
• Short and Long-Term Disability
• Parking and commuter benefits
• Paid time off for 17 vacation days and 9 holidays
• Eligible to participate in the Company’s 401k program with employer matching after a waiting period
• Employee Assistance Program
• Great Marbles Perks & Discounts
• Fitness Benefits

If you require reasonable accommodations to complete the hiring process, please contact the People Team at [email protected] or 919-857-1069.

Marbles Kids Museum is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. We do not discriminate against any employee or applicant for employment opportunities because of race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a veteran, disability, genetic information or any other federal, state or local protected class.