Aftermarket Sales Manager

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.

Job Description

The Aftermarket Sales Manager is responsible for leading the sales process from lead generation to order fulfillment for Syntegon packaging equipment. The role also involves improving customer satisfaction by working with Syntegon resources to address customer needs and technical specifications. This position requires a team-oriented individual who can build strong relationships with customers and internal teams.

• Drive lead generation and manage the sales pipeline through to order intake.
• Represent the full portfolio of aftermarket products including Field Service, Parts, Modernization, and Training.
• Build and maintain positive relationships with customers, developing a deep understanding of their organization to identify key decision-makers and understand the business strategy and goals.
• Develop and execute a regional sales strategy in collaboration with stakeholders.
• Use CRM tools consistently to document meetings and project details.
• Collaborate with new equipment sales teams to foster ongoing business with existing customers.

Qualifications

Basic Requirements

• Bachelor's or associate’s degree in engineering, science or a business related field. In lieu of degree, a combination of experience and education may be accepted.
• Additional related experience in sales, project management, or technical roles for Capital Equipment may replace the degree requirements.
• 2+ years of sales experience including territory management and customer relations within the capital equipment industry OR 2+ years of customer and technical skills gained working in a field service, technical helpdesk or project management capacity.
• 50% Travel Domestically and Internationally

Preferred Qualifications

• In-depth knowledge or hands-on experience in the assigned sector.
• Proven track record in aftermarket sales.
• Ability to thrive under pressure, executing mid-to-large capital sales transactions.
• Proven success in breaking into new markets, establishing new customer relationships, and expanding existing networks through effective networking.
• Strong service orientation

Additional Information

The base compensation for this position can range between 90k/year to 125K/year.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At Syntegon compensation decisions are dependent on the facts and circumstances of each case. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

The welfare of our employees’ matters to us. Therefore, Syntegon offers a generous and attractive benefits package that meets our employees’ needs.

• Health insurance (Medical, Dental, Vision, and Prescription from day one)
• 401(k) with generous Company Match
• Employer Paid Short- and Long-Term Disability Insurance, Life Insurance
• Education Assistance Program
• Paid Time Off
• Employee Assistance Program

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.