REMOTE Sales Support Call Center Rep

Description

This is a sales support role focusing on various customer campaigns on business need. Will be in a fast paced, high volume environment, mainly doing outbound calls in a scripted setting. Campaigns will vary and change from time to time. These will not be straight cold calls, instead be focused on former/active clients' customers.

-The Customer Service Rep handles customer service inquiries and problems.

-Making outbound calls through our dialer on specific mortgage campaigns

-Receiving inbound customer calls. Identify what are the customer’s needs and then route them to the appropriate department.

Skills

outbound calls,

customer service sales,

customer service,

mortgage,

call center,

collection calls,

Typing,

Microsoft,

Administrative support

Additional Skills & Qualifications

Candidates with prior call center experience, sales experience, high volume/fast paced are preferred. Mortgage experience is not required but a plus.

-High School Diploma or GED required

-1-2+ years of outbound customer service or call center experience required

-Outbound dialing experience is highly preferred (ability to handle rejection).

-Mortgage, Banking, Financial industry experience preferred (not required)

-Telemarketing, Collections, Timeshare, Cold calling phone sales preferred experience

-Able to handle a fast paced environment and able to multi-task.

Work environment:

100% remote and equipment will be provided

- Call Center Operates from 8am-11pm EST.

-Candidates will be assigned to one of the following shifts (EST) based on business need: Monday through Friday EST 8am-5pm, 9am- 6pm, 11am-8pm, 2pm-11pm. Prefer candidates to be open to all shifts!

- Must be comfortable working a Saturday 1x/month on morning shift- will have off 1 other day during week when that happens

- Training will most likely be 9am-6pm

Experience Level

Entry Level

This is a Contract position based out of Charlotte, NC.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jan 23, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.