Corporate AR/Collections Associate
Accentuate Staffing is currently recruiting for a Corporate AR/Collections Associate for our Client located in Raleigh, NC 27617. This is a fulltime opportunity offering solid benefits
Responsibilities:
- Assist the Accounting Department with invoicing and accounts receivable collection.
- Responsible for accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
- Enhances client relationships while ensuring timely payments.
- Researches and reconciles billing discrepancies and short payments.
- Research customers, contacts and builds processes surrounding accounts receivable best practices for both current and past due accounts.
- Builds strong and professional relationship with customers and applies excellent customer service in a timely manner.
- Makes outbound collection calls in a professional manner while keeping and improving customer relations.
- Escalates unresolved issues to management or internal sales representative.
- Manages mail correspondence to customers to encourage payment of delinquent accounts and maintains list of customers on credit hold.
- Ability to problem solve customer credit risk, collection and billing issues as they arise and work through a solution and or/present options to management.
- Identifies and communicates ideas to improve the collection process.
Requirements:
- Associate’s Degree preferred
- 2+ years’ Corporate/Business to Business Collections
- ERP Systems experience
- Excellent oral and written communication skills
- Strong problem-solving skills
- Excellent time management and organizational skills
- Comfortable with Microsoft Office Suite
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