Remote Revenue Cycle Team Lead (Charlotte)

100% Remote Opportunity

Pay: $60K-65K

We are looking for a Team Lead with experience in back-end A/R follow-up, resolution of aged accounts, and working denials for Hospital and/or Physician Billing. If you are skilled managing a team and working claims relating to these services, this is your opportunity to shine!

This is a permanent, fully remote position. In addition to a competitive salary, we offer a range of excellent benefits, including:

• Flexible Work Schedule

• Excellent Health, Dental, Vision, Life Packages

• Opportunity for career growth

The Team Lead will supervise and promote teamwork to Patient Account Representative I’s & II’s and assign work activities to deliver superior 3rd party A/R account remediation, productivity, and quality outputs.

Responsibilities:

• Manages assigned staff and provides supervision and oversite to associated workload; tracks individual and team success against pre-defined key performance indicators

• Assures that staff are following procedures as outlined in the respective client’s Playbook/Detailed Procedure Document to assure compliance

• Provides assistance to staff by answering questions, reviewing policies or procedures, addressing escalated issues, researching accounts, or providing feedback to staff

• Participates in client meetings and advises on A/R issues and denial trends

• Assists in the development and assessment of weekly client performance reporting metrics and associated deliverables

• Provides timely and consistent feedback to employees under their span of control relating to job performance

• Leads training and continuing education classes to assigned staff

• Collaborates with organization leadership and other key stakeholders to assure both productivity and quality standards are maintained in accordance with organization metrics

• Coordinates with Training Specialist for regulatory changes and develops new training materials as needed

• Assists with new hire orientation of employees

• Expanded knowledge of hospital/physician revenue cycle with specialization in billing, follow-up, third party A/R account resolution and call center activities

• Thorough understanding of the risks and rules associated with handling Protected Health Information (PHI)

• Demonstrates excellent verbal, written, and interpersonal communication skills

• Functional hands-on knowledge and skills in the use of Microsoft Office Suite

• Proven track record and experience with managing and directing people to achieve common goals

Experience & Education:

• Minimum of 2 years Healthcare Revenue Cycle experience supervising staff members with specialization in 3rd party A/R management

• Associate’s degree or equivalent required; Bachelor’s degree preferred

• Hands-on experience using Epic, Cerner, Invision, Soarian, McKesson, Allscripts and other industry recognized Revenue Cycle Management Systems preferred

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.