Sales Development Representative

About Eagle Fire
Since 1987, Eagle Fire Inc. has grown into a best-in-class provider of fire protection and life safety services, supporting commercial, industrial, and government customers across six states (VA, NC, SC, GA, AL, TN).

We’re continuing to expand our teams to improve client responsiveness, create consistent schedules, and offer long-term career growth for our employees.

Position Summary:

Eagle Fire is building a brand-new Sales Development team, and we are looking for motivated, curious, and innovative Sales Development Representatives who thrive in a team environment. This is an opportunity to join a growing organization and play a key role in shaping how we prospect customers and generate revenue.

In this role, you will focus on new business development and expanding existing customer accounts by identifying inspection, service, and system upgrade opportunities. Depending on the size and complexity of the opportunity, you will either close the business directly or work in coordination with our outside sales department.

Key Responsibilities:

• Prospect new and existing customers through outbound calls, emails, and follow-ups
• Conduct discovery conversations to identify compliance needs, service and system upgrade opportunities
• Qualify opportunities based on scope, timeline, and decision-maker access
• Close eligible expansion opportunities or schedule qualified meetings with outside sales
• Prepare clear handoff notes and maintain accurate Salesforce records
• Follow up on no-shows, stalled opportunities, and disengaged prospects
• Contribute ideas to improve messaging, workflows, and team performance
• Achieve structured daily activity expectations and monthly performance goals

Needed Qualifications:

• Prior sales experience
• Experience using a CRM system
• Strong verbal and written communication skills
• Ability to manage multiple accounts or conversations simultaneously
• Comfortable working in a metrics-driven environment
• Professional phone presence

Nice to Have:

• Salesforce experience
• Inbound and/or outbound calling experience
• Experience in inside sales or account-based sales
• Background in customer-facing or service-oriented roles
• Experience working in structured sales processes or sales enablement tools

Physical Requirements:

• Must be able to sit for long periods of time
• Must be able to use a telephone, computer and other office equipment

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program.

Eagle Fire Inc. is an Equal Opportunity Employer.