Multi-Skilled Technician

7-Eleven
Oxford, NC

Job Title: Multi-Skilled Tech
Department: Facilities
Supervisor Title: Area Facilities Manager

JOB SUMMARY: This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to appropriate technician. Position reports to the Area Facilities Manager.

KEY DUTIES AND RESPONSIBILITIES:
  • Job responsibilities and qualifications may be superseded by local, state, or federal regulations.
  • Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel. Dispensers (ex. printers, displays card readers, hanging hardware) etc.
  • Responds to work orders related to plumbing, electrical, and general maintenance issues.
  • Responsible for ordering and management of parts inventory for truck.
  • Responsible for replacing ‘plug and play’ equipment as needed.
  • Assist, as needed, with training of other level 1 technicians.
  • Schedules and prioritizes duties and work assignments on a daily basis.
  • Responsible for ordering and management of parts inventory on truck.
  • Completes required reports and paperwork daily to account for the time and use of parts and materials.
  • Observes and inspects equipment to determine if servicing or further action is required.
  • Completes basic maintenance tasks on structures and other equipment.
  • Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines.
  • Completes other duties, including special projects, as assigned by management.

EDUCATION AND EXPERIENCE:

  • EDUCATION: High School/GED preferred.
  • YEARS OF RELEVANT WORK EXPERIENCE: 1+ years.
  • YEARS OF MANAGEMENT EXPERIENCE: NA.
  • CERTIFICATIONS / LICENSES: NA.

SPECIFIC KNOWLEDGE AND SKILLS:

  • Show Leadership.
  • Peer to Peer Tech support.
  • Effective communication.
  • Projects/Stretch assignments.
  • Facility location ownership.
  • Time Management.
  • Advertising Description.
  • Advertising Description.

Posted 2025-10-14

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