FOOD EXPEDITOR

Job Description

Job Description

Job Title: Food Expeditor

Department: Food & Beverage

Reports To: Food & Beverage Manager

FLSA Status: Part-Time $500 sign-on bonus. $250 after 90 days and $250 after 6 months. $15 dollars per hour.

Connestee Falls is a mature master planned residential community and a semi-private country club in Brevard, NC operated by its residents under the Connestee Falls Property Owners Association (CFPOA). Our residents share a vision for preserving the amazing natural environment while nurturing great relationships. The community features a championship golf course, a state-of-the-art wellness center, pools, a tennis center, pickleball center, bocce ball courts, and a newly renovated 26,000 sq ft Overlook Clubhouse with restaurants, lounge with full bar, banquet facilities and meeting spaces available for functions.

The community is almost 4,000 acres with 4 large mountain lakes, a variety of parks, over 14 miles of hiking trails, many waterfalls, over 50 miles of private roads, and is less than 7 miles from downtown Brevard, NC. Click here to watch a short video.

General Statement of Duties:

This position requires an individual who is neat in appearance and is personable, warm, and cheerful, with great memory for faces and names. It requires an individual who is extremely hands-on, organized, clean, dedicated and energetic, and able to maintain the highest service standards, while ensuring satisfaction of members and guests and proficient in computer for reservations.

Essential Duties:

• Maintain a positive attitude and courteous respect for self and others throughout the shift.
• Maintain high ethical standards and professionalism
• Maintain Food Safety Standards and cleanliness of hands at all times.

Ensures that all members, guests, and co-workers are treated in a friendly, respectful, and fair manner. Must present self and maintain personal cleanliness and clothing that is not wrinkled or disorderly fitting for a professional country club and according to dress code of Connestee Falls POA.

• Multitask and prioritize as necessary to meet customer needs and try to anticipate needs and act accordingly
• Communicates with Food & Beverage Manager and Clubhouse Manager of any workplace accidents or critical situations that require immediate attention in a timely professional manner.
• Good listening skills and the ability to respond enthusiastically in a timely manner. If on the phone, acknowledge guest presence. Don't ignore!
• Completes all other relevant job duties as assigned by Food & Beverage Manager . Availability for special events such as weddings, etc,-

Expo Duties:

Quick on your feet to deliver food orders rapidly and accurately to customers.

Always maingtain presence in the window to act as conduit between servers and kitchen employees for a smooth dining process.

Maintain a safe work enfironment according to federal and state food and safety regulations. (Watch out for slip/trip hazards- clean hands/sanitization standards) Serv-Safe preferred - we will pay for that. Buts tables - remove dishes, trash.

Assist setting up tables before service with utensils, napkins and decorations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at management’s discretion.

Minimum Qualifications:

• High School diploma or equivalent preferred.
• 2 years customer service preferred
• Must be able to handle difficult situations with members in a tactful but fair, firm and consistent manner.

• Must demonstrate effective written and verbal communication skills for effective interaction within the company, staff, community members and outside vendors.
• Must have strong presentation skills.
• Must be friendly and possess a service-oriented attitude when working with the company, staff, community members and outside vendors.
• Must be well-organized, detail-oriented and a self-directed individual with the ability to use independent thinking skills, multi-task, prioritize and meet time sensitive deadlines.
• Must be able to work well in a team environment and treat them with dignity and respect.
• Must be dependable and reliable.
• Must be PC literate, including MS Office products (Outlook, Word, Excel, and Club management software (f/e Northstar) , or able to learn quickly.

Food handler experience preferred which typically covers a range of topics essential for food safety. These include:

• Foodborne Illnesses: Understanding the causes and prevention of foodborne illnesses.
• Personal Hygiene: : Best practices for maintaining personal hygiene to prevent contamination.
• Cross-Contamination Prevention: : Techniques to prevent cross-contamination in the kitchen.
• Time and Temperature Control: : Proper methods for storing and handling food to prevent spoilage.
• Cleaning and Sanitizing: : Effective cleaning and sanitizing practices to maintain a safe environment.
• Food Safety Laws and Regulations: : An overview of local and national food safety laws and regulations.

Physical Demands:

• Must be able to perform physical labor requiring continual and repetitive use of large motor skills to stand, walk, sit, bend, stoop, and continual and repetitive use of fine motor skills and manual dexterity.
• Must be able to hear, see. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, ability to distinguish colors and different shades of color.
• Must be able to comply with safety and health requirements.

• Must be able to work in a fast-paced environment.

Work Schedule:

Weekly shift averages 8-10 hours a week and up to 29 hours during peak season. For on-call only, ability to work a flexible schedule is a plus. (Weekends, Holidays, AM, PM, Split Shifts, and must be able to work shift alone.

Hours of operation may change at any time with or without notice at management’s discretion and due to business needs.

Drug Free Workplace and EEO statement:

CFPOA is a drug-free workplace and an Equal Employment Opportunity employer. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Disclaimer:

This job description is not intended as and does not create a contract of employment between CFPOA and any individual employee. CFPOA reserves the right to change this job description at any time within its sole discretion.

Signatures:
This job description has been approved by management:

Manager Signature: ________________________ Date_____________

Manager Name: ________________________

The employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. An employee must perform any and all other duties as assigned by the supervisor. Your signature below acknowledges your understanding that your employment with CFPOA is at will, and that this job description does not constitute a contract of employment, express or implied.

Employee Signature: ________________________ Date_____________

Employee Name: ________________________