Program Specialist - Provider & APP Onboarding

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Hybrid - Onsite Location: DHIP Administrative Offices RTP - 4825 Creekstone Dr

JOB SUMMARY

We are seeking a highly organized and detail-oriented Program Specialist to support the DHIP Provider Integration and Onboarding team. This role plays a critical part in ensuring a seamless onboarding experience for new clinicians by coordinating processes, maintaining systems, and supporting key operational functions.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is passionate about supporting healthcare teams.

JOB DUTIES AND RESPONSIBILITIES

• Coordinate and facilitate iForms requests for position creation
• Support creation and tracking of requisitions within SAP SuccessFactors
• Assist with PRMO clinician enrollment packets by collecting required documentation and submitting materials PRMO
• Maintain and update onboarding checklists within internal systems (DMR)
• Manage updates and content on the team SharePoint site
• Coordinate distribution and tracking of new clinician surveys
• Oversee team procurement card reconciliation and clearance processes
• Provide logistical and administrative support for monthly in-person new clinician orientation sessions
• Support additional onboarding and program operations as needed

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

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Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.