Catering Lead

Chick-fil-A - Friendly
Greensboro, NC

Description

Chick-fil-A Friendly hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them. This includes high-level hospitality experience, business acumen, coaching, and overall leadership savvy.

Being our Catering Lead requires you to be an outgoing, self-motivated and extremely coach-able individual. The Catering Lead is responsible for coordinating and flawlessly executing each step of the catering orders. Excellent verbal and written communication, and interpersonal skills are essential, along with the ability to easily establish rapport with a diverse range of people. The Catering Lead serves as a Supervisor of the Catering Team and reports to the Senior Leadership team.

Pay Type: $19+/hour depending on experience

Position Type: Full-Time, 35+ hours per week, must have Open Availability
Morning shifts, afternoon and evening shifts required. Monday through Saturday.

Benefits:

Access to Health Benefits
Access to scholarships at $2,500 per year
Flexible Scheduling
Sundays off
Leadership Development
Meal Allowances
Positive Work Environment
Uniforms provided after small initial fee

Requirements/Responsibilities

Responsibilities:

Organizes Chick-fil-A’s catering program and oversees fulfillment, delivery, and execution of catering orders
Thoroughly checks catering orders before they leave the restaurant
Calls to confirm orders
Follows up with customers to inquire about their experience
Provides flexible availability to deliver orders to locations as needed
Assists in the kitchen to prepare large orders
Assists with deliveries
Trusted to exemplify the service and hospitality behaviors known to be true of Chick-fil-A
Demonstrates knowledge of the brand and menu items
Maintains regular and consistent attendance and punctuality
Follows Chick-fil-A’s operational policies and procedures

Required Qualifications:

Must have a valid driver’s license
Must have a background in catering or food service
May be required to provide motor vehicle history from the DMV
Must have valid auto insurance
Must have experience working in corporate/professional environments
Must be an excellent communicator in varying guest environments
Must exhibit consistent professional behavior
Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40lbs
Proven ability to display high levels of professionalism, honor, dignity, and respect
Must have open availability Monday through Saturday

Required Skills:

Ability to organize and track completed work
Ability to work with other leaders and team Members to ensure execution of Deliveries.
Ability to multitask
Positive attitude
Expert communicator
Customer-service oriented
Honors and encourages others to honor the visions and values of the business
Adaptable, dependable, and strong work ethic

Special Instructions

Thank you for your interest in employment at Chick-fil-A Friendly! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days.

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Posted 2025-11-03

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