Operations Manager

Job Purpose:

Our Operations Manager will be responsible for supervising a team of employees who use machinery or equipment to assist with manufacturing, packaging, inventory control and other steps along a production line.

Job Responsibilities:

● Plan and coordinate work activities of warehouse functions (directly and through supervisors), including receiving, picking, shipping, delivery, security and inventory control.
● Develop and implement specific objectives and performance measures for each functional area and individual to improve performance.
● Interpret, understand, and act on individual and collective performance and quality data.
● Lead selection and hiring of new warehouse and delivery employees and supervisors; evaluate employee performance and develop and implement action plans for improving employees’ performance.
● Ensure that all warehouse and delivery employees receive proper training and skills development.
● Maintain and control the physical condition of the warehouse and delivery equipment, supplies, security, facilities, grounds, etc.
● Manage and control warehouse and delivery expenses and capital.
● Maintain a culture of safety that follows the organization's Health, Safety and Environmental (HS&E) policies to identify and mitigate environmental risks and risks to oneself and others in the workplace.
● Instruct the team in safe working methods and escalate serious issues as appropriate.

Additional Responsibilities & Qualifications:

● PC proficient in Windows based software programs. Familiarity with mid-range and mainframe systems is helpful.
● Excellent leadership, customer relations and interpersonal skills are required.
● Ability to motivate team, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
● Excellent verbal, written, people, and diplomacy skills are required.
● Strong planning and organization skills are required.
● A thorough understanding and experience with distribution management (customer service, sales, purchasing, warehouse, credit, information systems and logistics). Preferably from a large, national or decentralized organization.

Work Experience:

● 10-15 years of related job experience. ● 5-10 years of related job experience. ● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. ● A thorough understanding of distribution management (customer service, sales, purchasing, warehouse, credit, information systems, and logistics) that is preferably from a large, national, or decentralized organization. ● Excellent verbal, written, people, and diplomacy skills are required. ● Must possess a thorough understanding of the distribution business. ● Proficient with Microsoft Office Suite.

Education:

● Bachelor's Degree

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits, 401k, paid time off and tuition reimbursement.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit and connect with the Company on LinkedIn .

Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.