Quality Technician - Level II

We are looking for a talented Quality Technician – Level II to join our team specializing in Quality for our Cummins Inc. facility in Forest City, NC .

Job Summary:

Assists Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments; maintains and supports documentation and records. Works under moderate supervision.

In this role, you will make an impact in the following ways:

• Ensure product quality and reliability by accurately comparing physical and functional characteristics of components and materials against technical specifications.

• Strengthen defect identification processes by detecting nonconformities early and documenting findings with precision.

• Improve product validation efforts by conducting simple electrical, reliability, and packaging tests that support informed engineering decisions.

• Deliver clear, actionable insights through well organized test records and simple technical reports that support cross functional teams.

• Enhance testing accuracy by using a variety of measurement tools and equipment to validate product and component performance.

• Support customers and internal partners by helping them understand product specifications, measurement data, and how results impact product applications.

• Contribute to continuous improvement of measurement practices by participating in measurement uncertainty studies that refine calibration and testing reliability.

• Maintain testing integrity by ensuring proper upkeep, calibration, and readiness of all measurement and test equipment.

To be successful in this role you will need the following:

• Take initiative and approach new testing challenges with urgency, energy, and enthusiasm to keep work moving forward efficiently.

• Build strong partnerships with engineers, technicians, customers, and cross functional teams to achieve shared quality and measurement objectives.

• Communicate clearly —both verbally and in writing—by tailoring technical information and test results to the needs of different audiences.

• Demonstrate a strong customer focus by understanding user requirements and delivering accurate, customer centric testing and measurement solutions.

• Make sound, timely decisions during testing, analysis, and equipment management to support workflow continuity and product quality.

• Manage conflict constructively by addressing issues early and maintaining a professional, solutions oriented environment within the laboratory and with external partners.

• Use strong resourcefulness to secure the right tools, data, and support needed to execute testing, calibration, and measurement tasks efficiently.

• Apply strong measurement science, quality process management, and laboratory management skills to ensure accurate measurements, compliant laboratory operations, and adherence to relevant certifications and accreditations.

Education, Licenses, Certifications:

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.

• Calibrations - Calibrations of DC tools and gauges.

• QMS - Perform process and product audits and other assigned tasks in adherence to Quality management system.

• Training - Training Operators on standard process, using gauges, product safety and etc.

• Inspection - Reviewing dawning's and performing inspection using necessary tools and gauges. Supporting with customer and supplier containment activities.

• QA hold area - Daily management of QA hold area to maintain COPQ and timely dispositioning of materials in QA hold area by working with cross functional team.

• Other responsibilities as assigned by QE and QM.

Job Quality

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2426503

Relocation Package No

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.