AR Analyst

Kforce's client in Wilmington, MA that is seeking an AR Analyst/Senior AR Analyst to support accounts receivable, collections, credit, and reporting activities while helping improve AR processes and drive operational efficiency. This role requires a strong analytical mindset, the ability to investigate account issues, and expertise working within Sage ERP environments. The ideal candidate can balance customer interactions, collections support, reporting analysis, and process improvement initiatives in a fast-paced environment. Key Responsibilities:

• Analyze accounts receivable data and identify collection, billing, and account issues
• Manage and support collections activities, customer outreach, and account resolution efforts
• Research discrepancies, payment issues, and aging balances
• Review reporting for accuracy and identify trends, exceptions, and process gaps
• Utilize Sage ERP to pull data, analyze account activity, and support decision-making
• Develop recommendations to improve AR processes, collections strategies, and reporting accuracy
• Partner with internal teams and customers to resolve complex account issues
• Support credit and collections initiatives while maintaining positive customer relationships
• Assist with process improvement and AR optimization projects
• Prepare reports, account analyses, and management updates as needed
• Bachelor's degree in Accounting, Finance, Business, or related field preferred; equivalent experience considered
• Strong Accounts Receivable, Credit, or Collections experience
• Sage ERP experience required, preferably Sage 100 or Sage X3
• Ability to navigate Sage, analyze data, and troubleshoot account issues
• Strong Excel skills
• Excellent analytical and problem-solving abilities
• Customer service mindset with strong communication skills
• Ability to adapt to changing priorities and business needs
• Ability to work onsite two days per week

• Experience with process improvement or rebuilding AR and collections processes
• Experience developing account or collections strategies
• Experience serving as a collections subject matter expert
• Experience mentoring or supporting team members
• Familiarity with AI tools such as Copilot, Claude, or similar solutions

• Accounts Receivable
• Collections
• Credit Analysis
• Sage 100
• Sage X3
• Microsoft Excel
• Customer Account Management
• Reporting & Analytics
• Process Improvement
• Account Reconciliations
• Customer Service
• Problem Solving
• Data Analysis
• Collections Strategy
• ERP Systems