Licensed Clinical Social Worker

Reserve Health
Charlotte, NC

Job Description

Job Description

Salary: DOE

We are seeking a compassionate and dedicated Licensed Clinical Social Worker (LCSW) to join our multidisciplinary collaborative team, providing critical mental health support to first responders, including police officers and firefighters. In this role, you will be responsible for offering counseling, crisis intervention, and therapeutic services to help first responders manage stress, trauma, and emotional challenges inherent in their demanding work. This position requires a skilled clinician who thrives in a team-oriented environment, is experienced in trauma-informed care, and is passionate about supporting the mental health and well-being of those who serve their communities.

Key Responsibilities:

Individual & Group Counseling: Provide individual therapy, group counseling, and psychoeducation to police officers, firefighters, and other first responders. Address issues such as post-traumatic stress, anxiety, depression, substance abuse, and relationship challenges.

Crisis Intervention: Offer immediate support and intervention during mental health crises, including emergency response and debriefing sessions following traumatic incidents.

Trauma-Informed Care: Use evidence-based, trauma-informed practices to assess and treat the psychological impact of exposure to critical incidents, accidents, and high-stress environments.

Collaboration: Work as part of a multidisciplinary team of clinicians, peer support specialists, and administrators to provide holistic care for first responders. Attend team meetings, share insights, and contribute to case management as needed.

Education & Training: Provide psychoeducation and training to first responders on stress management, resilience, mental health awareness, and coping strategies. Lead workshops on maintaining mental health, managing burnout, and building emotional resilience.

Resource Coordination: Help connect first responders to community resources, including mental health programs, substance use treatment services, and wellness initiatives.

Confidentiality & Documentation: Maintain accurate and timely records of all sessions and interventions, adhering to HIPAA standards and ensuring the confidentiality of all clients.

Wellness Program Support: Participate in wellness programs aimed at supporting the emotional and mental health of first responders, including check-ins, retreats, and other prevention-focused initiatives.

Qualifications:

  • Masters degree in Social Work (MSW) from an accredited program.
  • Current, active Licensed Clinical Social Worker (LCSW) license in the state of North Carolina
  • Valid drivers license and reliable transportation to visit field locations as necessary.
  • At least 2 years of clinical experience in mental health counseling, including trauma-informed care and crisis intervention.
  • Experience working with first responders or other high-risk, high-stress professions is highly preferred.
  • Familiarity with the unique challenges faced by law enforcement and fire service personnel, including PTSD, stress management, and burnout.

Skills & Competencies:

  • Strong understanding of trauma and its psychological impact, particularly in high-risk environments.
  • Expertise in crisis management and de-escalation techniques.
  • Ability to work collaboratively within a multidisciplinary team, including psychologists, peer support specialists, and administrative staff.
  • Excellent communication skills, with the ability to build rapport and trust with clients from diverse backgrounds.
  • Knowledge of community resources and support systems for first responders.
  • Ability to maintain confidentiality and adhere to ethical and legal standards in clinical practice.
  • Ability to work in high-pressure situations and maintain emotional composure.
  • Comfortable with occasional travel to different locations for outreach and field support.
  • Comfortable sharing in a rotating call schedule to address immediate client needs

Compensation and Benefits:

  • Competitive salary based on experience
  • Comprehensive benefits package including health, dental, and vision insurance
  • Retirement plan options (401(k) with employer contribution)
  • Paid time off (PTO), sick leave, and holiday pay
  • Professional development opportunities and support for continuing education
  • Access to a collaborative, supportive team and a fulfilling career serving first responders and their families

Why Join Us?

By joining our team, youll have the unique opportunity to work with a dedicated group of professionals focused on improving the mental health and well-being of first responders. Youll play a crucial role in helping those who serve our communities cope with the psychological toll of their work, ensuring they remain strong and resilient both on and off the job. We are committed to providing an environment that values collaboration, professional growth, and the mental health of our employees.

Reserve Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 2025-07-25

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