A714-Active Directory Admin Position (Job ID: 767739)

Active Directory Admin Position (Job ID: 767739)Job Overview

• Location: 100% On-Site in Raleigh, NC
• Duration: 12 months, with option for extension
• Client: Confidential (based in Raleigh, NC)
• Role Summary: Our client is seeking an advanced-level Active Directory Administrator with specialized knowledge in account management and hands-on experience in multi-site, multi-domain environments. The ideal candidate will integrate technical skills to solve complex problems, ensure security compliance, and deliver exceptional client service.

Key Responsibilities

• Administer Microsoft Active Directory (2008/2012) in a multi-site and multi-domain organization.
• Integrate knowledge from various technologies to address moderately to highly complex assignments and problems.
• Implement appropriate organizational security measures.
• Proactively build positive client relationships by demonstrating urgency and responsiveness.
• Analyze client needs to develop effective solutions.
• Consult with clients and IT professionals to resolve technical issues and ensure satisfaction.
• Document solutions clearly and present them effectively.
• Analyze technical and user documentation for support purposes.
• Work independently, managing your own schedule and monitoring progress.
• Communicate effectively verbally and in writing, with a strong customer orientation.
• Provide excellent service to clients and team members.
• Demonstrate analytical and problem-solving skills to diagnose and resolve high-visibility production incidents.
• Show initiative in solving project-related and daily work problems.
• Independently resolve routine and non-routine software/hardware issues.
• Identify trends and suggest technical modifications to prevent future problems.
• Utilize knowledge of ServiceNow for call tracking.

Required Skills and Experience

Skill Required/Desired Amount of Experience
Advanced level resource with specialized knowledge and experience in account management administering Active Directory.	Required	3 Years
Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization.	Required	3 Years
Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity.	Required	3 Years
Advanced knowledge of appropriate security measures of the organization.	Required	3 Years
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients.	Required	3 Years
Ability to analyze and assess client needs to develop effective and appropriate solutions.	Required	3 Years
Knowledge and skills from a range of technologies to address work assignments.	Required	3 Years
Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction.	Required	3 Years
Ability to document solutions that solve client problems and clearly presents these solutions.	Required	3 Years
Analysis of technical and user documentation for technical assistance and support.	Required	3 Years
Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters.	Required	3 Years
Demonstrates a customer orientation and effectively communicates verbally and in writing.	Required	3 Years
Provides excellent customer service to individual clients and to other team members.	Required	3 Years
Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically.	Required	3 Years
Demonstrates initiative in solving problems associated with projects and daily work.	Required	3 Years
Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware.	Required	3 Years
Ability to identify trends and makes suggestions for technical modifications to solve future problems.	Required	3 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system.	Required	3 Years

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