Storage Property Manager
Location: Richlands, NC
Reports to: Area Manager or District Manager Grow Your Career at USA Storage Centers
Are you a proactive, customer-focused individual who takes pride in running a clean, efficient, and welcoming facility? At USA Storage Centers , a brand owned by Highline Storage Partners , we deliver best-in-class service and secure storage solutions to the communities we serve. As a Property Manager , you’ll be the face of your facility—connecting with customers, driving results, and maintaining operational excellence. This role combines customer engagement, sales, and hands-on facility oversight. If you thrive in a fast-paced, people-first environment and enjoy taking ownership of your work, we want to hear from you! What You’ll Do
Sales & Customer Service
- Help customers find the best storage solutions and close sales through in-person and phone engagement.
- Promote our services through advertising and local marketing strategies.
- Deliver a professional, helpful, and friendly experience every step of the way.
- Manage payments, deposits, invoices, and other administrative tasks.
- Optimize revenue through pricing, promotions, and occupancy strategies.
- Stay on top of reports, record-keeping, and state lien law compliance.
- Ensure the facility is clean, secure, and in top condition.
- Perform light maintenance (e.g., light bulbs, trash removal, lock replacements).
- Monitor and manage security systems.
- Work closely with Area or District Managers and other Property Managers .
- Foster a positive work environment and uphold The Highline Way.
Required Skills
- Sales and customer service mindset.
- Strong written and verbal communication.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Self-starter with excellent time management and problem-solving abilities.
- High school diploma or GED required; college coursework a plus.
- Previous experience in retail, sales, or customer service preferred.
- Must pass a background check and drug screening..
- Valid driver’s license and proof of insurance required.
- Ability to lift and carry up to 50 lbs.
- Stand for extended periods (up to 8 hours).
- Flexibility to work Saturdays and occasional overtime.
- Reliable transportation to and from work.
- Competitive hourly pay.
- Supportive, team-first culture.
- Opportunities for growth and advancement.
- You’ll make a real difference in your community.
Ready to apply? We’re excited to learn more about you. Click below to submit your application!
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