Student Support Specialist - Cumberland County

Job Description

Job Description

Communities In Schools of North Carolina is seeking to fill a Student Support Specialist role who will coordinate integrated student supports at Westarea Elementary School, Fayetteville, NC.

Position Overview:

Responsible for the implementation of the CIS Model at a specific school site. Partnering with school leadership and staff, the Student Support Specialist will use the CIS Model to assess and identify the needs of identified youth (case managed students), while coordinating tiered interventions and support for the whole school population. This is an 11-month position: August-June.

Essential Competencies:

• Accountability & Dependability: takes personal responsibility for the quality and timeliness of the work with attention to details, adapts to changing needs, conditions, situations and displays openness to different or new ways of doing things and understands the value of multiple perspectives.
• Relationship Builder: build constructive working relationships characterized by teamwork, cooperation, mutual respect, and relating well to others.
• Initiativ e: self-motivated to resolve issues, problems or situations prioritizing responsibilities to achieve (results).
• Communication: actively listen and engage multiple audiences. Facilitate groups, excellent oral and written skills to communicate with a variety of audiences (e.g., teachers, principals, students, volunteers, student support teams, and parents) in an effective manner; ability to give and receive feedback in a professional manner.
• Analytical Skills: examines data to grasp issues, draw conclusions and solve problems; technically proficient with data management
• Planning & Organizing: identifies a sequence of tasks and resources needed to achieve goals and prioritizes action steps, timelines, sees potential challenges and opportunities to ensure expected outcomes; evaluates proposed actions.

Essential Responsibilities:

• Collaborating with school leadership and staff, coordinate successful implementation of the Communities In Schools Model - meeting CIS Student Support Standards - including assessing, identifying and prioritizing school and student needs.
• Coordinate and/or lead a School Support team, responsible for planning and managing all CIS operations at the school site.
• Conduct an annual School Needs Assessment using multiple sources of data, to be used as the foundation for the School Support Plan.
• Develop comprehensive School Support Plan, noting interventions and supports using our model of Attendance, Behavior, Coursework, College/Career Readiness,+ Parent/Family Engagement ABC3+P).
• Provide case management (at minimum 40 students) to identified students and deliver evidence-/research-based interventions and supports, based on student and school needs.
• Deliver tiered supports to students, including: tier 1 (school-wide – at minimum 4 supports), tier 2 (groups), tier 3 (individual).
• Protect confidential student information and data.
• Regularly and systematically collect, enter into data system, report, and interpret student data (weekly).
• At least quarterly, monitor & adjust the progress toward meeting goals in the School Support Plan, and the progress of individual students, and adjust interventions and supports as needed.
• Connect with parent(s) or legal guardian of identified case-managed students.
• Provide timely reports with data and program information to direct supervisor and school administration.
• Perform various school-related functions such as lunch duty; work closely with the school administrator to limit non-CIS assignments. 
• Lead field trips and other community-based activities and events. 
• Present the CIS mission, vision and initiatives within the community as needed via a presentation, staff meetings and parent meetings.
• Continuously (at least annually) evaluate community partners to ensure they align with student and school needs.
• Participate in personal and professional staff development, including CISNC and CIS National training.
• Meet all grant deliverables.
• Perform other duties necessary for the successful operation of programs as assigned.
• Ability to see, hear, speak and travel.
• Must be able to lift 20 pounds.

Required Education/Experience:

• Demonstrated passion and commitment to students, families and the community.
• Awareness and strong concern for the needs of children, youth and their families.
• Understanding of school cultures and trends.
• Ability to work across teams and with multiple supervisors, both on and off-site.
• Bachelor’s degree in education, social work, public administration, social services, counseling, or related field is required. Equivalent combination of training, education, and experience may be considered.
• 2 years of applicable work experience in education, youth development and/or mental health field.
• Valid North Carolina driver’s license and insurance.
• Technologically proficient in all office technology systems including developing spread sheets, word processing, email/calendar, conferencing/webinar platforms.
• Previous experience in a student data or case management system highly preferred.

About Us:

Surrounding students with a community of support, empowering them to stay in school and achieve in life. Increased attendance, improved behavior and satisfactory coursework, in addition to parent and family engagement, are the cornerstones of our work. We call it the ABC3+P model. Our school-based student support specialists identify students in danger of not achieving their potential, assess student needs and provide wrap-around interventions and resources to change the picture of education one student at a time. See how we removed barriers and empowered more than 230,000 students across North Carolina to achieve.

Perks:

We offer outstanding benefits including medical, dental, vision, and 403(b). We offer paid vacation, wellness time and holidays. Our team is friendly, fun and collaborative. We offer competitive pay and the opportunity to be off during the month of July!

Work Environment:

Regular and satisfactory attendance and punctuality are required. Regular and satisfactory performance including meeting all process deadlines and stated deliverables is required.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Criminal background check and pre-employment drug test required. Financial credit check and driving record check required, if applicable.

Learn more at and stay connected with CISNC on Facebook, Twitter and Instagram.

We are an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, gender identity, sexual orientation, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status").