Hotel Server & Cook AM (Full Time)

What makes a server and cook at the Aloft Asheville?

This is a unique role combining Server and Cook responsibilities based on the needs of the morning shift. The server takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner. The Cook is responsible for creating cuisine that provides an exceptional dining experience for all of our guests. The primary objective is to create a personalized experience that will entice our guests to return and share their experiences. Your responsibilities include, (but are not limited to) kitchen set-up and station preparation prior to service and at the end of the shift, maintaining the condition of the service area and kitchen, as well as regularly interacting with guests. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.

A Day in the Life:

• Cook will welcome and acknowledge all guests according to company standards.
• You will anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• You will prepare ingredients for cooking, including portioning, chopping, and storing food.
• Cook will prepare excellent quality food on budget.
• You will assist with ordering, receiving, and inventory as directed by the management staff.
• You will set up, stock, and maintain work areas.
• Cook will move, lift, carry, push, pull, and/or place objects weighing up to 25 lbs.
• You will follow all company, safety, and security policies and procedures.
• You will check expiration dates on all food items to ensure freshness.
• You will report any accidents, injuries, and unsafe work conditions.
• You will maintain confidentiality of proprietary information to protect company assets.
• You will perform any other reasonable job duties as requested by management.

Cook Job Requirements:

• A valid food handlers card or the ability to obtain one
• The lawful ability to serve alcohol and or prepare/handle alcoholic beverages
• Flexible work schedule
• Ability to prepare/cook food according to recipes, quality and presentation standards
• Ability to operate a variety of kitchen equipment
• The physical ability to stand, sit, or walk for extended periods of time
• Knowledge of dining room service procedures and kitchen functions
• The ability to communicate effectively

Server Requirements:

• One to two years' experience as a server
• The ability to work a flexible schedule, including shift work, weekends, and holidays
• The legal ability to serve alcohol in the State/Province
• Knowledge of state and local guidelines regarding service of alcohol
• Knowledge of drink preparation
• Computational skills to process guest payments
• Course work or certification/education in restaurant or business field are highly desired
• Food safety certification and/or alcohol service training recommended
• The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
• The ability to help create an energized bar atmosphere through friendly and personalized service
• The ability to anticipate customer needs, and change course of action accordingly

Ideal Skills & Qualities:

• The drive to approach each guest interaction with the mindset of exceeding guest expectations
• Embracing the culture, and personifying it in daily interactions with guests and team members
• Contributing to a fun, energized and comfortable working environment as an active member of the team
• Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
• Being a motivated self-starter
• Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:

Full Time Associates:

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance

Financial & Occupational Wellness: All Associates

• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.