Account Representative- Industrial & Mechanical Equipment

Account Representative - Industrial & Mechanical Equipment

Location: Charlotte, NC (Greater Charlotte Area)
Employment Type: Full-Time | On-Site

Company Overview

A well-established industrial equipment and services provider specializing in power plant systems, heating solutions, mechanical contracting, and industrial equipment . The company offers packaged boilers, industrial burners, heat exchangers, and boiler plant equipment , along with comprehensive aftermarket services including parts, maintenance, technical support, testing, and training. With a strong footprint across the Southeast, the organization supports both new installations and long-term service relationships.

Position Summary

The Account Representative - Industrial & Mechanical Equipment is responsible for managing and growing customer relationships across the Charlotte, NC market . This role focuses on identifying customer needs, delivering technical solutions, and driving revenue through sales of new equipment and aftermarket services. Success in this position requires a blend of technical knowledge, consultative sales skills, and strong customer engagement .

Key Responsibilities

• Generate leads for new equipment sales, service contracts, and construction-related opportunities

• Develop, manage, and grow long-term relationships with assigned customer accounts

• Execute strategic sales plans to meet or exceed revenue and growth targets

• Respond to customer inquiries, provide technical solutions, and prepare accurate quotations

• Conduct job site visits and collaborate with customers, internal teams, and subcontractors

• Coordinate with inspectors and regulatory agencies to ensure compliance with local, state, and federal requirements

• Negotiate pricing, process orders, and manage project documentation

• Promote company products and services through seminars, trade shows, and industry events

Required Qualifications

• Prior experience in account management, technical sales, or industrial sales

• Working knowledge of boiler systems, packaged boilers, heat exchangers, or related industrial/mechanical equipment

• Strong communication, presentation, and interpersonal skills

• Excellent organizational and time-management abilities with experience managing multiple accounts

• Willingness and ability to travel locally within the assigned territory

Preferred Qualifications

• Experience with mechanical contracting, power generation, or industrial service environments

• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Experience using CRM or sales tracking systems

Benefits & Perks

• 401(k) retirement plan with Safe Harbor employer match up to 4%

• Company-sponsored Medical, Dental, and Vision insurance plans

• Paid Time Off: 120 hours (3 weeks)

• Paid Holidays: 7 days

• Company vehicle with fuel card

• Company-provided laptop and mobile phone