Full Time Fitness Ambassador

National Fitness Partners
Gastonia, NC
Full - Time

Starting at $13 per hour without certification or $14 per hour with certification. Plus, tenure increases once certification is obtained.

Are you full of energy, love helping people, and passionate about fitness? We’re looking for enthusiastic, people-first individuals to join our team as Fitness Ambassadors — the perfect entry-level role to launch your career in the fitness industry!

What You’ll Do

As a Fitness Ambassador, you’ll be the friendly face that welcomes every member, supports them on the fitness floor, and helps create a positive, judgment-free environment. You’ll assist with check-ins, answer questions, promote programs, and keep the club clean and safe — all while bringing energy and encouragement to every interaction.

What We’re Looking For

  • A people-person with a passion for fitness and helping others
  • Strong communication and interpersonal skills
  • Reliable, punctual, and self-motivated
  • No prior fitness experience required — we’ll train you!
  • Must be 18+ with a high school diploma or equivalent

Why You’ll Love It Here

  • Be part of a supportive, high-energy team
  • Gain hands-on experience in the fitness industry
  • Make a real impact on people’s wellness journeys
  • Opportunities to grow into training or leadership role

Benefits

  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • PTO for all employees
  • 401K Retirement Fund (Employer match up to 4%!)
  • Health Insurance Options including Health, Dental, Vision, family life insurance, and more
  • Basic Life Insurance & Short-Term Disability I00% Company Paid!
  • Employee Assistance Program
  • Free employee Black Card Membership including one free Black Card Membership for a direct family member

Essential Job Functions: Member Experience & Customer Service

  • Greet all members with enthusiasm, professionalism, and courtesy.
  • Assist with member check-ins, club tours, info calls, account inquiries, and membership updates.
  • Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
  • Engage with members on the fitness floor to provide encouragement and support.
  • Promote club programs, personal training services, and special events.

Fitness Floor Engagement

  • Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).
  • Assist members with proper equipment use and safe techniques.
  • Support member retention by building rapport and encouraging positive workout experiences.
  • Provide orientation and guidance to new members on basic workout routines and equipment use.
  • Facilitates PE@PF fitness programs and assists members with fitness programs through the Planet Fitness App

Cleanliness & Safety

  • Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
  • Conduct light maintenance checks and promptly report any issues.
  • Maintain a safe, organized, and visually appealing club environment.
Posted 2025-11-22

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