Business Relationship Director - Hospitality, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

The Business Relationship Director - Hospitality is a senior consultative field sales position within Spectrum Business. Individuals in this position are responsible for voice, data, managed services, and video network infrastructure sales within the national vertical sales segment focused on major brand hospitality customers.

Develop and implement sales account plans for assigned portfolios, including clearly defined strategies that maximize revenue opportunities

Build executive relationships in the named hospitality brands to develop creditability, brand recognition, and sales success nationally in concert with the local Spectrum sales teams

Work with the named hospitality brands and internal organizations to acquire qualified/preferred vendor status

Work with the named hospitality brands and internal organizations to negotiate and complete MSAs

Leads efforts to cross functionally develop business cases when necessary to further development efforts to achieve brand standards

Understands the communication needs of enterprise business clients and designs solutions to meet those complex business needs

Conducts face-to-face consultative needs analysis interviews with prospective customers

Prepares and presents professional sales proposals and presentations that align with client business goals and objectives

Self-generates leads through industry networking, trade shows, prospecting, and working defined “named account” lists

Maintains all sales databases necessary to report sales activity and customer information

Actively and consistently support all efforts to simplify and enhance the customer experience.

Works in conjunction with other business services support groups, including sales engineering, sales support, and marketing personnel

Attends all sales meetings and training sessions as required by management

May perform other duties as assigned

Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated success as a top sales performer, consistently exceeding revenue quota
Proven business-to-business sales experience with “C level” decision makers
Demonstrated working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
Highly effective presentation, closing, and negotiation skills
Ability to work in a team environment
Ability to travel up to 50% of the time
Valid and active State driver’s license and safe driving record

Required Education
Bachelor's Degree from a four-year College or university, or equivalent training, education and experience

Required Related Work Experience and Number of Years
Technology experience - 8+

Preferred Skills/Abilities and Knowledge
Ability to communicate effectively with C-levels/executives

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SSA300 2025-58617 2025

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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