Customer Service Representative - State Farm Agent Team Member

Jaime Shannon - State Farm Agent
Fayetteville, NC

Job Description

Job Description

Benefits:

  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2003 and have built a close-knit team of three. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me.

Im a parent of two, and outside the office I stay involved in the community, including serving on the NC USA Wrestling board. Being active locally and supporting youth programs is something I care deeply about.

For our team, we offer paid vacation and holidays, licensing reimbursement, and a strong focus on work-life balance. We believe people do their best work when they feel supported both inside and outside the office.

Our culture is close-knit and team-oriented. Everyone helps each other out, and we value people who are detail-oriented, able to multitask, and comfortable talking with customers. Were looking for someone who is eager to learn, contributes to the team, and takes pride in doing the job well. If youre looking for a supportive environment where teamwork matters, this could be a great place to grow your career.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jaime Shannon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.

Posted 2026-06-29

Recommended Jobs

Student Employee (Non-Workstudy)-Learning Resource Center

Gardner Webb University
Shelby, NC

Job Description Job Description Student employees who have been selected for on campus employment roles as Learning Resource Center. These roles are not affiliated with Gardner-Webb University Wo…

View Details
Posted 2026-03-29

Personal Care Assistant - Flexible Shifts Available

EveryAge
Wilmington, NC

Job Description Job Description Personal Care Attendant (PCA) – Flexible Shifts Available Location: Wilmington, NC Shifts: Flexible scheduling – weekend-only, daytime, evening, and part-tim…

View Details
Posted 2026-06-26

Server

Live Eat Surf
Cary, NC

Job Description Job Description Server – K38 Baja Grill (New Location Opening – Cary, NC) About Us: K38 Baja Grill, part of the Live.Eat.Surf restaurant group, has been serving up fresh Baja…

View Details
Posted 2026-06-26

Rotating Engineer - Onshore Reliability

Hudson Manpower
Charlotte, NC

Job Title: Rotating Engineer – Onshore Reliability Experience: Minimum 12 Years Qualification: Bachelor’s Degree in Mechanical Engineering Industry: Oil & Gas / Refinery (Onshore) Job …

View Details
Posted 2026-05-10

HOST - *NEW RESTAURANT OPENING*

Lloyd's Full Service Restaurant
Cary, NC

Job Description Job Description JOB TITLE: Host REPORTS TO: General Manager MISSION STATEMENT: We are a neighborhood eatery where thoughtful details, warm service, and carefully craf…

View Details
Posted 2026-06-25

Field Safety Consultant

Evolution Safety Resources
Raleigh, NC

Evolution Safety Resources is a Safety Consulting Firm based out of Raleigh, NC. With clients spanning NC, SC, and VA, we are seeking a full-time field safety representative to inspect client's site…

View Details
Posted 2025-12-10

Mechanical Engineer IV

CRB
Raleigh, NC

Job Description Job Description Company Description CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and …

View Details
Posted 2026-05-17

Dog Walkers /Pet Sitters needed in APEX

HAPPY PET LLC
Apex, NC

Job Description Job Description Greensboro Fetch! Pet Care is interviewing pet sitters & dog walkers for: Apex 27539 - being available mornings 7am-10am a PLUS! Applicants must live within a…

View Details
Posted 2026-05-15

Audit Manager / Senior Audit Associate- Client Advisory, LLCs, S-Corps

Caliber Recruiting Group
Charlotte, NC

Our team has partnered with a top CPA and advisory services firm in the financial capital of the Southeast of Charlotte, NC. We are searching for a Audit Manager / Senior Audit Associate with experie…

View Details
Posted 2026-01-17

Maintenance Mechanic II - DC

Ross Stores
Asheboro, NC

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth…

View Details
Posted 2026-06-24