Lead Business Analyst

Charlotte, NC

Description

Our client is seeking a dynamic Lead Business Systems Analyst (BSA) to play a critical role in aligning technology solutions with business objectives across their enterprise systems. This role serves as a strategic liaison between IT and business stakeholders to analyze and improve processes, define requirements, and guide system implementations.

As a Lead BSA, they'll take ownership of requirements gathering, business process analysis, solution design, and systems integration initiatives. They’ll lead small to mid-sized projects, contribute to larger enterprise projects, and collaborate cross-functionally with both business and technical teams to deliver high-impact solutions.

Skills

Sql, Requirements gathering, Business systems analysis, User stories, Reporting, stakeholder communication, leadership development, spanish bilingual, leads projects, dynamics 365, presentation & communication skills

Top Skills Details

Sql, Requirements gathering, Business systems analysis ,User stories, Reporting, stakeholder communication, leadership development

Additional Skills & Qualifications

Business Analysis & Process Improvement

• Lead end-to-end business process reviews to identify gaps, inefficiencies, and opportunities for automation or optimization.

• Conduct stakeholder interviews, workshops, use-case creation, and documentation of business and system requirements.

Solution Design & Implementation

• Translate business needs into functional and technical specifications for application development and system integration.

• Collaborate with development and QA teams to support solution design, testing, and validation activities.

• Support change management, user training, and deployment strategies to ensure successful adoption.

Project Leadership

• Lead small to medium-scale projects independently; contribute to larger projects under program managers.

• Track and manage project deliverables, timelines, risks, and issues, ensuring alignment with business objectives.

• Ensure thorough documentation of project activities and changes throughout the lifecycle.

Systems Integration & Support

• Support and enhance integrations between internal systems and ERP (Microsoft Dynamics 365 F&O), Salesforce, and other applications across the company.

• Identify and support automation opportunities across applications and business processes.

• Provide post-implementation support, including troubleshooting, incident resolution, and continuous improvement.

Documentation & Communication

• Develop business process documentation, user guides, training materials, and standard operating procedures.

• Communicate effectively with cross-functional teams, leadership, vendors, and consultants.

Job Type & Location

This is a Permanent position based out of Charlotte, NC.

Pay and Benefits

The pay range for this position is $105000.00 - $110000.00/yr.

I have the benefits guide pdf.

Workplace Type

This is a hybrid position in Charlotte,NC.

Application Deadline

This position is anticipated to close on Jul 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Posted 2026-07-17

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