Seasonal Receptionist And Customer Service Specialist

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure.

The Group Sales Manager works hand in hand with all the groups to ensure they have the very best experience possible. Our ideal candidate is attentive, ambitious, punctual and dependable. Strong communication skills are required for success in this position. This position is seasonal and requires mandatory weekend hours.

Responsibilities:

• Operates the cash register and handling cash/credit transactions with customers
• Provides excellent customer service to enhance our guests experience at the resort
• Resolves customer complaints, guide them and provide relevant information
• Responsible for turning in all cash, credit reports and receipts into Cash Control
• Keeps ski school counter clean and organized
• Accurately and efficiently process sales of products while capturing guest data and engaging with guests
• Ability to handle high volumes of customer interaction while delivering excellent customer service
• Take initiative to perform duties which facilitate operations and maintain cleanliness and organization of work area and office.
• Enjoy interacting with guests of all types and discussing ski lessons at length. This position requires an outgoing and friendly individual that strives to make guests feel welcome and leave informed.

Requirements or Qualifications:

• Computer proficiency and ability to operate a cash register
• Customer service experience is a plus
• Knowledge of skiing and snowboarding or a willingness to learn
• Four-wheel drive/AWD/chains required
• Proficiency in Microsoft Word and Excel
• Strong communication skills required

Full and part time positions available.

Beech Mountain Resort is widely known as the southeast's premier ski destination. Located just 24 miles from Boone, NC, Beech Mountain offers year-round amenities from skiing to mountain biking and an on-site brewery. Come see why so many are drawn to our mountain town and experience a community of dedicated, loyal winter enthusiasts.

Join the Beech Mountain resort team and make work your adventure

Beech Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

We look forward to hearing from you.

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