Event Planner
- Plan, coordinate, and execute training and customer events from start to finish according to requirements, target audience, and objectives
- Liaise with internal stakeholders and external clients to identify their needs and ensure customer satisfaction
- Understand stakeholder needs, goals and event vision to help guide, recommend and develop comprehensive event planning timeline to ensure all deadlines are met
- Develop event budgets and ensure adherence. Continuously manage, forecast and reviews budgets to ensure accuracy of related billing. Tracks and reports expenses to key stakeholders and communicates changes on a consistent basis.
- Source and negotiate with vendors and suppliers
- Coordinate all logistics including venue, catering, audiovisual, speaker management, entertainment, transportation, and guest accommodations
- Create event collateral and materials including invitations, agendas, name badges, tent cards, signage, etc.
- Build and manage event registration through Cvent
- Manage attendee experience by creating detailed guest communications before, during, and after events including confirmation emails, “know before you go” guides, etc.
- Create contingency plans in collaboration with internal departments and partner. Conduct risk assessments and establish emergency protocols.
- Track event attendance, engagement, and ROI metrics.
- Conduct post-event evaluations, report on outcomes and recommend improvements.
- Provide and troubleshoot onsite tech support, in collaboration with Tech Services.
- Develop and continually refine processes and protocols to deliver a best-in-class customer experience.
- Maintain a professional-level meetings commitment, including a flexible schedule that includes being onsite evenings, weekends (at least two Saturdays a month) and holiday hours, as needed, to support events.
- Bachelor’s degree from an accredited college or university
- 4+ years of meeting planning or corporate event planning experience
- Highly organized and detail oriented
- Excellent communication skills
- Ability to work independently and manage multiple projects simultaneously, proactively, under pressure and collaboratively with team members at all levels of the organization. Strong problem-solving and crisis management skills.
- Budget reconciliation and financial tracking experience.
- Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
- Proficient with Microsoft Office and Cvent.
- Knowledge and experience in the dental industry is a plus but not a requirement.
- Minimal travel, >10%.
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