Bilingual Warehouse Manager

Job Description

Job Description

PrideStaff is seeking a highly motivated and experienced Bilingual Warehouse Manager (English/Spanish)to oversee all daily operations of our Charlotte warehouse facility. The ideal candidate is a hands-on leader responsible for managing staff, optimizing inventory control, ensuring safe and efficient material flow, and maintaining a high level of productivity. This role requires fluency in both English and Spanish to effectively communicate with a diverse workforce and internal/external partners.

Key Responsibilities:

• Operations Management: Direct and coordinate all inbound and outbound warehouse activities, including receiving, storing, picking, packing, and shipping of goods.
• Team Leadership: Supervise, train, mentor, and manage a team of warehouse associates. Conduct performance reviews, delegate tasks, and maintain a positive, productive work environment.
• Inventory Control: Maintain accurate inventory records through the effective use of a Warehouse Management System (WMS) and handheld scanners. Perform regular audits and implement best practices to minimize discrepancies and loss.
• Safety & Compliance: Enforce all company safety policies and procedures, including OSHA standards. Ensure the safe operation and maintenance of all warehouse equipment, including forklifts.
• Bilingual Communication: Effectively communicate with both English and Spanish-speaking staff, suppliers, and drivers to ensure clear understanding and coordination across all warehouse functions.
• Efficiency and Process Improvement: Analyze operational workflows and logistics data to identify and implement process improvements that increase efficiency, reduce costs, and improve customer satisfaction.
• Equipment Operation: As a working manager, the candidate must be proficient in and may be required to operate forklifts to assist with daily tasks as needed.

Qualifications:

• Experience: Minimum of 3 years of experience in warehouse management or a similar leadership role.
• Bilingual Fluency: Required fluency (verbal and written) in both English and Spanish.
• Equipment Proficiency: Proven, current experience operating a forklift is required.
• Technical Skills: Must have hands-on experience using handheld scanners for inventory and logistics tracking. Proficiency with WMS, ERP systems, and Microsoft Office Suite (especially Excel) is strongly preferred.
• Education: High School Diploma or GED required; Associate's or Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.

Soft Skills: Strong leadership, organizational, problem-solving, and time-management skills.