Associate Manager, QA DSM Operations

FUJIFILM Biotechnologies
Holly Springs, NC
Position Overview

The Associate Manager, QA Operations leads and supervises a team of QA professionals responsible for providing day-to-day risk-based QA support of Drug Substance Manufacturing areas and processes in a fast-paced, dynamic environment. This role is the primary point of contact for their team and the first-line escalation point in areas of their responsibility. This role collaborates with leadership, site-based customers, and global colleagues.

Company Overview

FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof.

We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together!

Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit:

Job Description

What You'll Do
  • Provides supervision of the QA Operations DSM Upstream team. Ensures allocation of adequate resources for shop floor QA activities (e.g., BPR review, event triage), QA support activities (e.g., DR/CAPA review and approval, changeover and area release), and technical QA activities (e.g., CC review and approval, WO oversight)
  • Leads cross-functional teams to achieve operational readiness objectives and new product introduction goals using a risk-based, right-size approach
  • Collaborates with Responsible Person(s) to facilitate timely disposition of DS material
  • Serves as Subject Matter Expert in audits and inspections for their area of responsibility
  • Establishes and maintains internal and external training goals for self and team to ensure compliance with cGMPs and regulatory requirements.
  • Identifies and leads process optimization initiatives and continuous improvement tasks in their area of responsibility
  • Applies expertise in manufacturing QA concepts and business knowledge to act as the primary point of contact for their team and the first-line escalation point in areas of their responsibility
  • Gathers recommendations for enhancements and gaps related to their areas of responsibility and, in collaboration with leadership, prioritizes and implements solutions accordingly
  • Establishes a QC Sample Control laboratory including, but not limited to: SOP creation, training plan for team, inventory management, delivery of operational and inspection readiness goals, leading in both a project and routine operations environment
  • Maintains relationships with site-based customers and global colleagues and provides updates to leadership as requested
  • Administers company policies such as time off, shift work, and inclement weather that directly impact employees
  • Completes required administrative tasks (e.g., timecard approvals, time off approvals, expense reports etc.)
  • Coaches and guides direct reports to foster professional development
  • Participates in the recruitment process and retention strategies to attract and retain talent, as needed
  • Addresses performance gaps, employee questions and concerns, and partners with HR as needed for resolution
  • Performs other duties, as assigned
Minimum Requirements:
  • BS in Life Sciences or Engineering and minimum 5+ years of relevant experience OR
  • MS in Life Sciences or Engineering and minimum 3+ years of relevant experience OR
  • Ph.D. in Life Sciences or Engineering and minimum 1+ years of relevant experience
  • 2-4 years of people management experience
  • Experience working in a regulated GMP environment
Preferred Requirements:
  • Experience and working knowledge of ASTM E2500, Smartsheet, Trackwise, MasterControl and/or Kneat validation software is a plus
  • Experience and understanding of the following processes preferred such as cell culture or fermentation
  • Experience with complex projects and the ability to keep work pace and meet deadlines with good organization and planning skills
  • Training and/or familiarity with Quality Risk Management principles preferred
Working Conditions & Physical Requirements:

Ability to ascend or descend ladders, scaffolding, ramps, etc. No x Yes
Ability to stand for prolonged periods of time. No x Yes Daily for up to 60 minutes (If yes, may specify frequency/duration: up to 15, 30, 120, 240
minutes)
Ability to sit for prolonged periods of time. No x Yes Daily for up to 60 minutes (If yes, may specify frequency/duration: up to 15, 30, 120, 240
minutes)
Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers. No x Yes
Ability to operate machinery and/or power tools. x No Yes
Ability to conduct work that includes moving objects up to X pounds. No x Yes If yes, x 10 lbs. 33 lbs.
Ability to bend, push or pull, reach to retrieve materials from 18" to 60" in height, and use twisting motions. x No Yes

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).
Posted 2026-03-24

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