Food & Beverage Supervisor (Bistro) @ Courtyard by Marriott Raleigh Crabtree Valley
Job Description
Job Description
Description:
SUMMIT HOSPITALITY GROUP: FOOD & BEVERAGE SUPERVISOR JOB DESCRIPTION
SUMMARY: The Food & Beverage Supervisor plays an important role in running the food and beverage outlets that service the hotel. The Food & Beverage Supervisor plans and seeks business opportunities, increases property F&B revenue while assisting with managing costs, and ensures the guests are satisfied with their dining experience.
DUTIES & RESPONSIBILITIES:
· The expectations of this position require a 31–40-hour work week which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 40 per week, must be approved in advance by your supervisor.
· Advocate service excellence and teamwork to meet and exceed Guest Satisfaction benchmarks for franchisee and SHG business model standards.
· Manage F&B outlets (Restaurant, Catering).
· Assess and understand local market trends and actively solicit new business and increase revenues in all areas of F&B.
· Report and record all activities regarding revenues and cost controls in collaboration with Assistant General Manager/General Manager.
· Train and mentor F&B Associates for growth and development within the values and business culture model of Summit Hospitality Group.
· Work directly with General Manager and Assistant General Manager to ensure adequate resource planning to meet the needs for staffing of F&B Associates.
· Ensure company Policies and Procedures are followed. Enforce company safety/security policies.
· Record and maintain all required customer, Associate, vendor and company reports.
· Cost control for Food & Beverage.
· Train and mentor Associates regarding performance standards and guidance for growth within the company organization.
· Attend daily operational meetings as applicable to Food & Beverage.
· Complete brand required training
· Duties are subject to change and additional responsibilities/tasks may be assigned as needed.
Requirements:QUALIFICATIONS:
· A degree in Hospitality Management with a concentration in Food & Beverage or equivalent work-related experience is preferred.
· Bistro Experience Preferred
WORK ENVIRONMENT:
· Hotel property, all Food & Beverage outlets. Occasional travel to other corporate properties for training, relief duty, and corporate meetings.
· Able to lift at least 35 lbs.
· Standing, sitting, movement during events
· Flexible work schedule
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