Automotive Technician - Johnson Volvo Cars Durham - Southpoint

Job Description

Job Description

Johnson Volvo Cars Durham - Southpoint Area, has the exciting opportunity to expand our team. We are adding Full-Time Automotive Service Technicians at all levels of experience! We are seeking a friendly, customer service-oriented, confident individual with a positive attitude to join our service team. Bring your strong work ethic and desire to succeed and we will offer you training and give an opportunity to advance your career within our organization.

Johnson Volvo Cars Durham is a member of Johnson Automotive, which is one of the fasted growing companies on the east coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

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Essential Responsibilities (include but are not limited to):

• Receive repair orders from advisor or dispatcher;
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards;
• Diagnose cause of any malfunction and perform necessary repairs;
• Communicate with parts department to obtain needed parts;
• Save and tag parts if the job is under warranty or if requested by the customer;
• Examine the vehicle to determine if additional safety or service work is required;
• Document work performed;
• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands;
• Attend factory-sponsored training classes as required;
• Keep abreast of factory technical bulletins;
• Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles;
• Must follow all company safety policies and procedures.
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Knowledge, Skills and Abilities Required:

• ASE Certification preferred;
• Capability to prioritize multiple tasks effectively;
• Ability to communicate verbally and in writing with various levels of internal and external customers;
• Have strong organizational skills and be extremely detail oriented;
• Be self-motivated and able to accomplish tasks with little supervision;
• Basic computer knowledge;

• Flexible work schedule Monday through Friday, with some Saturdays.

Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

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• Paid Holidays
• Paid Time Off
• 401(k) with Match
• Referral Program
• Employee Discounts
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Benefits following 60 days of employment:

• Medical (3 choices), Dental (2 choices), Vision Insurance
• Employer-Paid and Voluntary Life Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness and Hospital Insurance
• Healthcare and Dependent Care Savings Accounts
• Employee Assistance Program
• Pet Insurance, WillPrep Services, Travel Aid
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Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.
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