Medical Receptionist

Job Title:  Medical Receptionist

Location:  Charlotte, NC

Industry:  Healthcare

Work Schedule:  Monday – Friday, 8:00 AM – 5:00 PM

Job Type:  Contract to Hire

Compensation:  $18 – $20 / hour

Benefits:  This position is eligible for medical, dental, vision, and 401k

About Our Client:

A respected healthcare provider specializing in arthritis, osteoporosis, and connective tissue diseases, known for its innovative research and compassionate care.

Job Description:

Addison Group is hiring a Medical Receptionist for our client in the Ballantyne area of Charlotte, NC. This is a patient-facing role responsible for front desk operations, including check-in/check-out, insurance verification, appointment scheduling, and administrative support. The ideal candidate is detail-oriented, personable, and thrives in a busy healthcare setting.

Qualifications:

• Minimum 2 years of experience in a fast-paced medical front desk role
• Familiarity with HIPAA protocols and patient confidentiality
• Professional demeanor and communication skills
• Ability to multitask and collaborate with a team
• Experience with medical scheduling software (NextGen preferred)

Key Responsibilities:

• Greet and check in patients
• Verify insurance and collect copays
• Distribute and manage patient intake forms
• Schedule follow-up visits and confirm appointments
• Assist with voicemail callbacks and appointment reminders
• Review physician schedules for accuracy

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-008