Tech, Operations

Merck & Co.
Wilson, NC
Job Description

Our Manufacturing Division, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that's committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

Essential Functions Essential Functions include, but are not limited to:
  • Operates automated and non-automated packaging equipment according to Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs)
  • Prepares packaging equipment for production according Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs)
  • First responder to challenges with packaging equipment
  • Performs equipment set-up and dial on packaging equipment including but not limited to: product flow alignment, container size change adjustment, selection of correct qualified recipe parameters, set-up of qualified vision/inspection systems and verification of proper functionality of detection/rejection systems
  • Ensure all tasks are completed in a safe manner
  • Partners with maintenance personnel to reduce overall line downtime, and develop a deeper operational knowledge of equipment
Primary Activities Primary Activities include, but are not limited to:

Operates automated and non-automated packaging equipment according to SOPs and GMPs:
  • Load packaging material into process flow
  • Move packaging material to different locations on the packaging line
  • Inspect material rejected from equipment for defects prior to repackaging
  • Waste material which cannot be repackaged
  • Utilizing Tracksys data, trend and escalate equipment performance issues to maintenance and reliability teams as appropriate.
  • Document activities within applicable batch documentation
Prepares and maintains packaging equipment for production according to SOPs and GMPs:
  • Clear/Clean packaging equipment
  • Inspect packaging equipment post cleaning
  • Setup and Adjust the equipment
    • Use appropriate tools
    • Ensure proper alignment
    • Ensure proper clearances
  • Partners with maintenance personnel to assist with non-routine equipment repairs, including helping with repairs under guidance of maintenance, initiating work orders and retrieving parts from the stockroom as required.
  • Provides occasional assistance to maintenance personnel that are executing PMs in order to develop a better operational understanding of the equipment functionality
First responder to challenges with packaging equipment:
  • Determine if the challenge is due to the equipment or the component being run on the equipment
  • Gather/Document key information at time of the challenge to aide in current and if necessary, future trouble shooting activities
  • Make minor equipment adjustments as needed to return the equipment to a functional state
  • Document activities using the computerized maintenance management system
  • Use technical manuals for troubleshooting/verification of proper set-up and functionality
  • Leverage vendor training when troubleshooting
  • Escalate to Maintenance when the challenge/issue has not been resolved within the expected timeframe or requires modification of control systems, electrical troubleshooting, advanced troubleshooting or significant equipment failure has occurred.
Ensure all tasks are completed in a safe manner:
  • Follow established safety standards while following SOPs and GMPs
  • Actively take accountability for personal safety as well as the safety of others.
  • Identify, report, and document unsafe conditions
  • Recognize and utilize safety equipment when needed
Education Requirements:
  • High School diploma or equivalent (GED)
Required Experience and skills:
  • 2 years maintenance experience with a focus in industrial, pharmaceutical, food industry, and/or laboratory equipment OR an applicable Associates Degree.
Preferred Experience and skills:
  • Ability to read controller logic and electrical diagrams.
  • Experience with lock-out-tag-out (LOTO)
Required Skills:
Accountability, Accountability, Analytical Problem Solving, Animal Vaccination, Biological Manufacturing, Cleanroom Gowning, Computerized Maintenance Management Systems (CMMS), Computer Literacy, Equipment Repairs, Global Health, GMP Operations, Good Manufacturing Practices (GMP), Laboratory Processes, Lockout Tagout, Machinery Operation, Manufacturing Quality Control, Operations Management, Packaging Equipment, Packaging Operations, Pharmaceutical Manufacturing, Production Scheduling, Product Safety Standards, Safety Standards, Service Orders, Shift Work {+ 3 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement•

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

San Francisco Residents Only: -We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: -We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully-
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.-

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Not Applicable

Shift:
1st - Day

Valid Driving License:
No

Hazardous Material(s):
N/A

Job Posting End Date:
12/19/2025
*A job posting is effective until 11:59:59PM on the day BEFORE -the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R376729
Posted 2025-12-12

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